Ring - Always Home App DownloadRing.com

Ring - Always Home App Download

Watch over your home from your iPhone, iPad or Mac with Ring’s Wi-Fi connected Video Doorbells and Security Cameras.

Ring connects to your Wi-Fi network and sends you instant alerts when people press your Doorbell or trigger the built-in motion sensors. When you answer the alert, you can see, hear and speak to anyone on your property from your iPhone, iPad or Mac.

All Ring Video Doorbells and Security Cameras stream live HD video and two-way audio straight to your iPhone, iPad or Mac. Ring devices also feature advanced motion detection, so you can focus on the most important areas of your home. And with a free 30-day trial of Ring Video Recording, you can save, review and share all your Ring videos at anytime with anyone.

Whether you’re on vacation halfway around the world, or just too busy with the kids upstairs, Ring lets you watch over your home from anywhere. Because with Ring, you’re always home.

Ring Features

- High-definition video
- Wide-angle camera lens
- Two-way talk
- Advanced motion detection
- Infrared night vision
- Video recording
- Lifetime purchase protection

Ring - Always Home App User Reviews & Comments

It’s OK for a battery operated cameraThe app was doing fine until the last update. Something is wrong with the motion schedule part. I had to disable my schedules because the app was getting it all wrong. For instance if I had a motion schedule to disable motion alerts between 6am-12pm the motion alerts would stop before 6am. In fact they would probably never turn on if I didn’t delete all the schedules. So now I just manually turn motion on and off until there’s a fix. Everyone seems to be having problems since the latest update. UPDATE: I got help from their support team. What I did and I believe it worked was delete the app. Reboot the phone and then installed the app again. So video alerts are working fine and since I got my RSSI to about-42 it works really good. Another update: ok I’ve got the same problem again. The schedules seemed to work until a certain day. Like one other review said it seems that days are off. So if you schedule your device to not alert you on a certain day it will likely turn off the day before you had it scheduled. So until they fix this I will have to not use the scheduled alerts. If you have this problem you will need to delete the app. Restart your phone and reinstall the app. And don’t use the schedules..Version: 5.15.1

Ring 2 not ready for prime timeI have a Ring 2 that’s almost worthless. I am receiving alerts but they’re several seconds delayed. My settings are set to be as fast and sensitive as possible. Same problem many other of your other customers complain about. I wish you would at least have the option of turning off the 10 minute timer that shuts down live view. Should be the customers decision to drain the battery in live view. That’s why I bought an extra battery. Also, one of the times I tried calling you I was given the option of making an appointment for you to call me back but you never did. And [email protected], don’t bother to paste your typical reply telling me to email you because you’re so concerned. I’ve read your response back to other customers so many times that I’ve memorized it. Customers should realize if you have to paste that same cookie cutter reply addressing everyone’s concern then Ring and your customers have a really big problem. I’m connected to my 2.4 GHz network and hitting roughly 8Mbps at -53 dBm power. Being an engineer I realize that the business unit and marketing/sales have more say than the technical staff at most companies. The technical people rarely want to release the product before it’s ready but the business side always makes that happen which is why your commercials on TV are so great but your product has a lot to be desired. And you Kaitlyn, I’m not sure which side of the house you’re on but I hope they’re paying you well..Version: 5.2.1

Not sure,mixed feelingsI started with the flood light cam. I like it most of the time. The camera is good on the videos when you go back to view, but this is my issue. The live view is not great, in & out, stalls, video drags. Also, at night the alerts go off constantly on some evenings. When i view, there is absolutely nothing there. I have it on the least sensitivity (people only), yet still goes off all the time, especially when it rains. Then I have the original video doorbell. I hate that thing. Battery is dead after a week with almost no use, but i could live with that if it worked properly. Works maybe 10% of the time. Most of the time I get a black screen on the videos. It is installed properly, Has good connection. Yet I’ll get an alert and when I view the video, yep just a total black screen throughout the entire video. Now let me end with saying there is nothing wrong my connectivity. I have very good speed (pay for the highest my cable company offers), and the app shows good connectivity. I wanted to get others for my side/back, but very hesitant. I also like that they now have the home security, but again very hesitant. The 3 starts is because the floodlight is not horrid, but if i was rating the doorbell, would be 1 star (negative if it allowed).Version: 5.4

Latest update is disaster!!!!Ever since the latest update was released video has been delayed. A person walks up to my door, the frame freezes. The camera is no longer recording the entire thing. It's pretty much only taking a snap shot. A get a motion alert and nothing is there because the camera is constantly freezing. I paid the yearly fee for video not pictures or nothing at all. Ring Pro is absolutely useless and like having no security feature at all if not doing what it was intended to do. I'm also glad to see I'm not the only one having this problem so support can't say it's on your end. Update: Almost a year later and this doorbell is still a disaster. It worked great for about three months and then the developers started rolling out updates and the thing hasn’t worked like it should since. I have been through four of these doorbells within a year. The last one just stopped working completely. I’m a software engineer for over 20 years and sometimes being on the phone with CS for over an hour can be insulting. The video stream is choppy and not consistent. I continue to get pixelated video and freezing. UPS rings the doorbell and the video shows the driver leaving in his truck. I just wish they would get these firmware updates right or allow clients to rollback. New hardware but the developers are constantly putting out new software updates that are obviously not ready..Version: 3.14

Wonderful concept! Just one quirk...The app is very intuitive and works just the way I need it too (with the exception of some people posting things that aren’t a security concern [one person posted a video of it snowing in my city two years ago because it was pretty... Really?]). The only problem is when I go to look at either my floodlight camera or my doorbell camera from a notification that I get on my iPhone, it never works... the app never gets to showing the actual video of the camera in question. It stays on a loading screen with a blurred image of something recorded on the camera previously. When I press the red “hang up” button (downwards facing phone symbol) and manually try to view the camera again, however, the camera works. This retry works 99.9% of the time. I don’t think it can be a coincidence. It now takes too long for me to view something potentially dangerous. I’m not sure if the problem is with the camera or the app, but because I can always view my camera the second time I try to open it, I’m going to blame the app. :-( So i can’t give this app more than a 3-star rating. Would definitely change this app rating to 5 stars if this were fixed, however!.Version: 5.15.0

It was a 5 until Ring had a crash and then update their system!Yesterday Ring had some kind of major crash and I can understand that these things can happen. But what I don’t like is that Ring decided to change things and NOT let anyone know what they were going to change. My MAJOR issue is with the dashboard preview. Before this I could be in “Home” mode and I could use the preview to look what was going on around my house and also to check how my son was doing playing outside(He is 8 and we have an enclosed property). Now I have to either change the Mode to “Away” and trigger the motion sensors and have my entire house chiming just to either see what’s going on around my house or to just check on my son. The ring app for my family and I WAS perfect! It was to use and espically how USER FRIENDLY it was! I hope that Ring will change that what they did with that “Home” feature and let us just open the app and there would be a few screens showing what was going on outside. And the next time they decide to “update” their system and make changes, I hope that they would tell use first or get an opinion On what we think about what they would like to do. It’s OUR sense of SECURITY and OUR SECURITY that Ring has to take into account when making “updates”..Version: 5.29.1

Was greatThe app has always been a little slow. Not a big deal. It also interrupts your music even if you don’t watch a video which is a little annoying. I rarely get push notifications about a low battery till I pull the app up and then all the sudden a notification comes through (yes push is enabled and background app refresh). Since Ring has opened this to the public, even without ring, it’s a joke. I get daily neighborhood notifications from the paranoid recluses that live in bomb shelters. They post comments like “the leaves on my tree were moving but there was no wind”. People now are posting videos of solicitors. Not to mention when something’s actually happening people don’t post cross streets or a general vicinity so somewhere in my 12 sq mile neighborhood somethings happening. I use to appreciate the helpful videos with actual crime prevention. Now I have to shut off these notifications because they are so frequent. This started great and is just going down hill. Of course there’s a delay in recording from your camera (even with the motion recordings) so you tend to get the back end of someone or nothing at all when it really matters. You’re better off getting an actually CCTV system if you’re concerned..Version: 4.1.6

Not good for Night VideoRing makes a decent product for Alerting you of motion, 2 way convo and Day video. However for night video the ring is seriously lacking. This is why I purchased the ring because of frequent vehicle and home break ins. I wanted to be alerted when there was a motion and to share the video with authorities and neighbors when needed. This night video is a complete joke. The video is pink when it should be black and white. (Google “Ring pink video”) I’m not asking for clear color at night. But the option to manually set color or black and white would be great. At least black and white. I opted for a real 4K security camera with a built in microphone and records to an as card. No monthly/yearly cloud storage which ring banks on again. It also alerts me via mobile app of any motion and allows me to save crystal clear video and audio to my phone for sharing. I’ll use the ring to scream at them seems to be all it’s good for. Their support is also worthless. Asking for tons of info and never getting the issue resolved. Over a year of “the next update will allow this or that” they just read or type from a script no real resolution. Don’t waste your money on this product. Buy the Nest Hello or a real security camera..Version: 5.9.2

Good, but not as good as we thoughtWe like that we get the chimes straight to our phones and we can talk to people through the chimes. Motion is great. Live view only worked once for us and it was bad quality and kind of annoying that we can talk and see people clearly when the ring communicates to the phone but not when the phone communicates to the ring. Night vision is very over exposed. Faces are not recognizable. Sometimes motion activation is very late. Not all the time but that takes things down a notch on the trust factor. Battery also died after a week after charging. Thought it would be at least a couple months before we had to recharge. Might have to find a better option as we don’t have a doorbell wire so we have to rely on battery power. We’ll use it for a while before we make our decision but as of right now we’re just kind of happy with what we got. Btw the chat bot for troubleshooting is very slow. Found articles online faster than it gave me answers. Waited 5 min for it to reply. Actually had to send a message to wake it up. Update: trying to setup “spotlight cam battery” but because of the live view issue above. Don’t know what it is but motion is working but live view can’t? Is there anyone from ring that can help? Assistance is lacking, main feature of device doesn’t work. Rating drop and almost ready to send back..Version: 3.14.1

Can’t chime and stops working randomlyWe’ve had our Ring Pro for over two years and have intermittently had an issue where it would stop working right after someone rang the doorbell and wouldn’t work again until it was unplugged and plugged back in. This issue has been prevalent since a few months after we purchased. Any time I called customer service they would just have me run a reset and say it was working again and that there was nothing else they could do for me. Well finally a customer service person was unexpectedly helpful and had me do all sorts of tests to check how much power it was getting and come to find out it gets enough power, but there’s some sort of ‘fluke’ issue some of the doorbells have that prevent them from being able to operate all the time when the in-house chime is also activated. And wouldn’t it happen to be that we finally figured the cause of this problem out a few months after the warranty period expired. They were gracious enough to offer a discount on purchasing a new one, but if I didn’t want to buy another possibly faulty doorbell I would need to deactivate my internal chime, and just keep checking my app to see when it stops working so I can go home and perform another reset. I just got done with another reset because I realized today that my doorbell hasn’t worked for over a week. I would definitely not recommend this doorbell to anyone, and I will be searching for a replacement as soon as I finish posting this review..Version: 5.15.1

Ring 2 upgrade disappointingWe upgraded to the ring 2 and have more trouble with this one than we did the older model. The voice function is worse and barely audible, it has large gaps and delays and sometimes just doesn’t pick up a thing for hours. It is vital for us to have this work for protection of our Airbnb guests and our property. It seems that almost every time we’ve caught something that needs reported to Airbnb the video stops working and won’t pick up a good portion of it. Recently we had an attempted break in and our front door lock ruined. The ring picked up the activity around 10 pm with showed them messing with the door but then the ring had a long gap of no activity and it never picked up them leaving or any further activity until some dog ran through the property 4 hours later. So much for security. We’ve lost income due to the ring not functioning like it should because Airbnb won’t reimburse without a video or picture. The first ring never shut up & captured every fly or moth but had a good picture and voice. This new ring just times out of the blue, delays to record before or after, the picture isn’t as clear as the first one and just got forget being able to hear any voices clearly..Version: 5.23.1

Ping to phoneIf you’re upload speed is less than 5.00 u will not get a ping to your phone . Though you’re camera and flood lights will work but won’t notify you , and that’s the whole idea off this Camera Cam . If you’re having a problem your net work speed is to slow ! PS Do not use a Pro Chime that they offer for free , this will use all your internet speed and shut the camera cam down from working ! The chime alone they offer u for free is good and works but only if you’re internet speed upload is at least a range of 5.00 . I have that speed now that my carrier gave me for free . Though I have the speed I still had to move my modem closer to the camera cam . They sent me a replacement Camera cam after the Pro Chime stopped it from working! But good luck sending the old one back if you’re printer is down. I asked for a return label for 15 days to be mailed to me , and got sure no problem, I had to go to STAPLES and print the label ! Nice people at this new Ring company, but all the did for me was YES me to death ! Finally got it working, but would never purchase another item from them again , 2 stars for customer service keeping there promise. Check your internet speed before you purchase anything from this Ring company !.Version: 4.1.1

New idea, use AWS for motion taggingUse the power of amazons AWS to tag possible motion that sets off my cameras. Simply place a blue or red box around the item triggering the camera detection. Take a still of the video with the item triggering my motion detector and send that image as a notification on my iPhone. That way I can chose to open the app and view the video or see that it was my wife pulling into the driveway. It takes too long for me to move from the notification to the video, even on high speed WiFi with my iPhone XS Max. By the time I view the live video, the item setting off my motion detector may no longer be in frame. Then, I have to wait for the motion history to load the video to your servers in order to view. I spend a minute refreshing the list, all the while the item setting off my motion detector has moved to a new location. I love the cameras and the system overall, but the time delay from notification to viewing my camera feed is too slow and cumbersome. This eventually causes me to pass on viewing some motions. If it happens to me, then I know it happens to others. One day my lack of motivation is going to cause harm and render your services null, the whole reason I’ve paid for cameras and video storage in the first place..Version: 5.7

Pretty good but too slowEdit: the rapid ring app is a huge improvement but I still have to give ring 1 star for reliability. Notifications stopped coming to my phone altogether. My chime pro failed. What’s the point of a video doorbell that doesn’t notify you when someone is ringing it? Ring needs to halt all new product development and put all effort toward fixing their buggy software. The core experience is broken. Old review: As others have said Ring needs to work on the core experience of using the app before adding features. When you click a notification or answer the doorbell it is a minimum of 10+ seconds before you get a picture. I always find that I can just walk to the door faster than I can load and connect to the Ring app. I have an iPhone XS Max and 150mbit fiber with Ubiquity WiFi so I know the lag isn’t due to my hardware or connection. This core experience is one of the most important parts of the product and Ring needs to improve it before I can really recommend their cameras. The slow response time really makes the doorbell and cameras pretty useless for any real time monitoring and communication. The recorded video and motion detection parts work well, but Ring markets these things for their real time functions and that part doesn’t work very well..Version: 5.20.0

$100 for this? Are you serious.When I first downloaded the app and saw it was at a 3/5 stars I was a bit surprised but now I know why so many people are complaining. - Iv recently bought the Ring doorbell and I get notifications like crazy. Every couple of minutes or so I get notifications saying “There is motion at your front door” I check and nothing is there. This happens several times throughout the day. In the past 3 days Iv gotten 70+ notifications saying there is motion when there is absolutely nothing. I check every single notification because now I can’t rely on Ring if there actually someone at my door or not. - Second when there actually is someone at my door I don’t get notifications? Iv recently asked my aunt to take care of my dog while I am away. She comes in and out of the house several times a day and only once I got a notification saying there is someone at my door. When I received a notification it was after she went to check on my dog. I even had to ask her if that was her car in the driveway because like I said before it doesn’t give me notifications when she is actually there. What’s the point of paying hundreds of dollars to secure my home when it doesn’t work?.Version: 5.16.1

Love the hardware, app annoys.First let me say the app works well and is easy to set up. I like the neighborhood feature and the ease of integrating other Ring products. However, the app insists on being the most important thing going on. If you select banner notifications, they do not automatically disappear unless you do it manually. This becomes especially problematic when I am using my phone for directions and the banner blocks the next turn and how many miles until the next turn. If I’m driving and try to swipe up, oftentimes I accidentally tap the banner, which opens the app. Then I have to pick up my phone while driving and try to switch back to navigation before I miss my turn,and this happens all the time. I want banner notifications but not permanently. The other gripe I have is the audio notification. If you are talking on the phone and someone sets off the motion detector, it notifies you over your conversation and you miss everything that was just said. If someone God forbid rings the doorbell afterwards, you miss even more of the conversation. I’m in sales so it has hit me at a few crucial times. Me: “so what kind of budget are we working with?” Customer: “well we really like what we see so we desigMOTION DETECTED AT YOUR FRONT DOOR and I think we will be able to commit to DING DONG will that work? Annoying. Fix it please..Version: 5.5

Worse, not better. Absolutely!When I first got Ring it was the best thing I’ve ever bought. It was perfect and amazing, and always worked. Now, i think more users have overwhelmed the website, and the developers. I’ve spent hours on the phone with Ring support, who are very helpful, but the problems I’m having an not be fixed by phone support. I’m getting forced logouts constantly, which is not good when you need to answer an alarm. Then, recently, when I tried to exercise options during viewing, which you are supposed to be able to do, it started eliminating a whole series of videos, or freezing them. These are glitches that need to be fixed by developers, but I’ve been waiting a couple of months, already, and these issues still exist. I think they need new, or more developers, and deal better with expansion of their client base. Very recently, another “quirk” is now occurring: when I try to answer an event, Ring won’t let me see it; it’s just added to the dashboard. You can see it eventually, which obviously is not the point. I also want to say that, with all it’s faults, Ring does let me sleep better at night. And it is still an amazing creation..Version: 5.1.1

Worthless ProductThere is truth in you get what you pay for! I purchased my ring a little over two years ago. While my home is very modern, it is very old and never had a door bell. Ring doesn’t tell you, even with the app, if users do not have an existing door bell they will have to buy a chime, and external power pack from Ring. Oh boy, more money to spend and more time to wait on using something you purchase! Another thing they do not tell you, the thing quits working if someone rings your door bell. Apparently a common issue if you bothers to read feedback comments on here. To reset it, users must unplug the “Ring power pack “, wait a minute or so and then plug it back in. Very much rendering it useless and time consuming. In addition they do not tell you the lag time it takes the app to open and show video if someone does ring the bell or sets off the alert, plus they have this new feature that makes even that more complicated by opening in past time forcing the user to advance to live. Now, I’ve change my internet provider and have no way of changing my WiFi setting in the App and when I pull the stinking cover and push the rest it never shows in my WiFi as an available connection so I can add it to my WiFi Do yourself a favor and spend a few extra bucks and purchase something other than Ring.Version: 5.29.0

Great Idea, poor support, and mediocre product!When I first got the ring doorbell I was beyond pleased with the idea of what it offered for the price. After installing learning about the monthly fee for something that seemed to me implied with original purchase. I paid over $100, I don't remember exactly but would have tolerated surprise small monthly fee etc if it was reliably fuctional. Mine only works half the time and the battery life is poor at best. The failures are literally across the board, with the most consistent and frusterating LAG!!!! For example I'll come home with grocies and come through the front door with my ring doorbell; literally I've almost out all groceries away by the time I get the notification of motion detected. Those 2+ minutes could be very crucial in am emergency. Which brings me to my final complaint they should update software so that the devices registered as "owners don't set off the notification bcbitnknowsnits you. I don't usually leave reviews and even fewer negative ones I just feel like potential customers ought to know. With modern technologies are given the opportunity to improve and adapt their product through software updates and unfortunately"Ring," seems to have not only missed the opportunity but gotten worse!.Version: 5.6

BAD UPDATEI love the concept of the Ring device and instant notifications triggered by motion or a doorbell ring. Unfortunately, this falls short when timing is critical. To only see the back of someone because of the delay in activation defeats the purpose of the device. Now for the recent update. I updated the app, as prompted, to ensure the best results for my security device. BIG MISTAKE!! All of my recordings were deleted! When I tried view even the most recent motion activation, I was able to receive the notification, but I had a message stating my plan was expired attached to every single notification (Motion, Live View and Doorbell). I spent an hour on the phone with customer service as my plan was not expired. The rep couldn’t explain what happened. On a whim, I deleted the app and reinstalled it, and tadah, everything came back. Ring People: if you are reading this, please correct whatever went wrong!!! I didn’t even know that my videos were deleted or that newer stuff was not being recorded until I went into the videos to delete the ones I didn’t want. This is potentially dangerous when homeowners think they are protected by surveillance and that surveillance fails from a flaw in the app without even knowing it until it is too late. Hopefully everything doesn’t get screwy again as I only discovered the issue today..Version: 5.4.1

Works wellHi, I have a ring spotlight wired. After reading tons of reviews it seems that most issues are caused by battery powered cameras. I did find out after that even the wired isn’t truly wired and has a battery. Regardless, I get really good video quality, the motion works 95% of the time, and as long as you set your settings for motion to say second bar over from left I haven’t had any problems. Also don’t set motion zone to the road or every car is gonna trigger it and drain battery. I would like to see an option for video quality in playback for when I’m not on WiFi. It’s just about impossible for me to watch a video otherwise. Possibly could add scrollable timeline pictures so we don’t have to watch the video and save data. The new live view feature I do not like. Maybe I haven’t had a chance to use it much but old one is much less complicated. Should have had some helpful emoji descriptions or similar over new buttons to help people understand better. Also when live viewing from new video feature I get awful feedback noise which isn’t very discreet. I had a squawk from time to time before but now every time so yeah I turned that part off. Was super easy to install as well. Thanks.Version: 5.14.1

So many bugs...do they even test before releasing?Now there is a new issue! It no longer announces motion on Alexa. Also, if you have the app installed on your iPad and iphone none of the settings or anything else sync. There different settings on each device for every camera now! 1. A HUGE issue - the app doesn’t notify when a camera or alarm system components go offline or battery is low!!! Doesn’t notify when battery is low on an alarm device. Huge security issue! 2. Spotlight battery cams (maybe others too) have a very weak wifi adaptor. Wish RING would push a firmware update increasing the power of the cameras built in wifi. Makes it very difficult to get signals to Spotlight battery cams. I get signal 50 yards away from my house on my iPhone, but Spotlight battery cams are too weak to pull on a good signal 5 feet from the house. Tried the chime pro. Did nothing at all. 3. As for the alarm, go with simplisafe or a regular alarm. Until Ring fixes these issues, it is completely unreliable and should not be used to protect your home. They don’t have glass break sensors and tell you to use an echo dot as one. What a joke. That is not integrated into the alarm or calibrated for glass breaking frequencies. Doesn’t dispatch law enforcement. Complete joke of an alarm system. 4. I can’t remove my third emergency contact!! The person is no longer living and I have no way to remove them?!.Version: 5.42.0

Picks up vehicles but not people??!!We have had the doorbell since January, and have waited to leave feedback hoping it would get better, however, sadly, that is not the case. First of all, it was well into February before we could even use it as it was “too cold” where we live! After the weather warmed up to an acceptable temp, we tried again. The Ring doorbell is supposed to be designed to NOT pick up vehicles, except for very large ones, however, on multiple occassions delivery people and solicitors have walked all the way up to our door and left before it ever picks them up, and we can pull into our driveway and pass the front of the house before it alerts, yet every single vehicle that passes on the road is picked up?? It has become so unreliable that it is of no comfort knowing we have it. The only thing that works reliably is the doorbell feature, I didn’t pay $200 for a bell !!! On the occassion it actually records activity, in the daylight, it is bright white for several seconds before the camera focuses, so by the time it engages, all you see is the person’s back as they are walking away! At night, unless there is a light on, all you see os black, picks up nothing but darkness! So VERY disappointed with this expensive doorbell !.Version: 4.1.15

Won’t update and lagsI have one of the very first Ring doorbells and have been using it for a good while. I loved this app and device when we first bought it and recommend it to many friends. For the past six months or more, it lags like crazy. I thought maybe it is my WiFi but after reading reviews (and checking my WiFi setup and speeds many times), I’m convinced it’s an app problem. I have turned my app notifications off for the last 3 months because it does me no good to get a doorbell notice and not be able to respond to someone at my door because it’s refreshing and unable to catch up. By the time the video starts playing the person is gone or leaving...same with motion detector mode. I also receive notice about an update for the app every time I open the app but the app seems unable to update—starts and never completes. I have an iPhone X with newest updates so it’s not because my phone is too old. This app is not well supported on the development side. Needs to improve or this product will go away. I’m currently looking for a better alternative. Disappointed because I was completely sold on this product and was considering expanding into the other products until it went downhill. Glad I didn’t waste my money..Version: 5.5

Love and Hate ProductI love the concept of the product. The reviews about slow lag times are true. To make the cameras functional I have had to purchase two cameras per each location. For example I have a RingPro doorbell and a second camera facing 90 degrees off the other camera. One of the two cameras gets the intruder. I have the same set up for the driveway; two cameras at different locations. The cameras caught some fellow around 2 in the morning walking up into the driveway and trying the door handles of the locked cars. The RingPro extenders don’t have enough range. I have had to purchase a more powerful extender to get the speed and quality up on one of the cameras. The notification on the iPhone cannot be changed so the sound is like tinker bell. I have asked for a vibrate only notification but so far nothing. Bottom Line: don’t expect to purchase ONE camera and have everything work without problems. This product is still being developed. UPDATE: Ring keeps getting better...they have done away with the “tinkled bell” alert sound as the only alert sound and added voice alerts which are much better. Ring has also added a “snooze” function which will stop alerts up to 2 hours..Version: 4.1.15

Love It!I’ve had my ring Video Doorbell installed almost 2 months. It’s been great! I live in a rural area and the only traffic I usually get are family members or deliveries. I had a digital doorbell prior to ring and although ring was simple to install, I apparently didn’t install ring correctly (because the doorbell no longer works), but I also have “Chime” and prefer Chime over the digital doorbell any day! I also love seeing pictures/comments from the neighbors with ring (there seem to be a lot of us) - ring makes a great neighborhood watch. I have two very small complaints (which is why I scored it a 4 and not a 5): I thought with power the battery would last a long time without requiring a charge. It lasted almost 2 months. The bright side is that I was sent an email warning me about the battery requiring a charge and the battery took seconds to remove/replace to charge it. My second complaint is that activation is supposed to be triggered by infrared activity and not motion, yet when it’s windy, ring goes off a lot. I could have gnats or something flying by, but I never see anything in the video. Overall - I love ring and think it’s a great product and am exploring other products in the ring family..Version: 5.4.1

Updated review......Doesn’t always record.Update! Ring sent me a new ring doorbell as well as a chime extender. Very nice of them. However, now when my videos record, it’s just a black screen 2 out of 3 recordings. The videos that do actually record, some of them are basically just a frozen screen shot but no video. So I’m paying to keep these videos, that do me absolutely no good. I’ve been troubleshooting with an Ashlei O. But can’t figure it out. I’ve done everything she asked. I’ve sent her 6 emails since her email telling me what to try. She just won’t respond to me. It’s now been a week since I’ve heard from any one that can possibly help me. Not sure if they sent me a refurbished ring which is why it’s having issues. My internet connection is great. My router is in a good place. I have no idea. But a few of my clients that have come to my home this last week have asked about my ring doorbell. I’ll continue to tell them to stay far away until someone actually calls or emails me to figure out the broken replacement ring doorbell that they sent me. I’m not sure if I’m doing something wrong or if I have a defective ring doorbell. It will only occasionally alert me when someone comes to my front door. I had a group of kids, on my porch, leaving a derogatory comment spelled out in rocks, and it didn’t record them at all. I would’ve loved to see who that was. But it’ll record a car driving by on the street in front of me. Not really worth the money..Version: 4.1.15

Too many pixelsWe received the Ring doorbell through our security Company and had it installed professionally. The ring door bell has too many pixels in the pictures or images that you see on the video. I don’t understand why there is a wide range option up to 30 feet when you cannot clearly see a face without thousands of pixels blocking an image. Especially at night on the Night vision we just can’t see whatever the sensor is picking up clearly. We know there is someone there but we cannot see the face just a bunch of pixel blocking the image and face that is there. Unlike the advertisement on television where there is a perfect image day or night of people trespassing and talking to you through the ring doorbell but in reality that is a lie you cannot see people clearly like that and then the mic is not that clear either when talking to someone. And We just don’t understand why there is an option for the sensor to span out to 30 feet when you can only see a bunch of pixel images or face. Were is the security protection in that? The police cannot help you if they cannot see a face The only time you can see a clear face or image of someone on the ring doorbell is if the person is 1 to 4 feet up on your mailbox or ring doorbell. Unbelievable!.Version: 5.4

App can't handle doorbell changesI bought the ring doorbell and it worked good for about 5 months then problems. They switched out my doorbell but the app won't allow me to delete videos from the old doorbell. When I try to delete them it asks me to login again. I was told the next app update would fix this but there have been a couple since then without a fix. Also the company can see your battery status even if your doorbell is hard wired but you can only see battery status if it's not hard wired. Again I was told this feature was inadvertently removed and would be added back in the next update. No such luck so far. App needs some work in my opinion. There are better doorbells out there and when this one dies I will switch. The neighborhood feature places me in a city I have never lived at. I have talked to tech support and they know it’s an issue but two more updates later and still it isn’t fixed. Last is the doorbell “shows motion alert” at 3:47 every morning. Once again I was told they know about this bug but several updates later and it still is alerting me in the middle of the night to “motion” that doesn’t exist. What does tech support say? They will “eventually” fix it but in the mean time setup a time in the app that you don’t receive alerts. That defeats the purpose of having the door bell. So basically tech support hasn’t been any help at all..Version: 4.1.18

Devices are excellent, app is getting worseThe Ring devices I’ve had over the years have been excellent. I had my doubts about solar powered cameras in winter but I’ve only had to swap batteries one time. The app on the other hand, which is what this review is about, has gotten progressively more complex, annoying and cumbersome. Internal ads (for “new features”) distract from real camera views. You told us once about modes and motion verification, we don’t need to see a reminder about the “great new features” every time we open the app. The device settings screen now has more tiles than fit on the screen without scrolling. Either organize this stuff better or let us remove things we don’t personally need - for me it would be “mode settings”, “linked devices”, and “shared users”, for others might be something else. And the message to “Add a Ring solar panel to Extend Battery Life” (their caps not mine) continues to appear for cameras *which have a solar panel attached*. Is there anything more useless than that? If this keeps up, after another few updates I’ll revise this review down to two stars. It’s a shame, you’d think they could afford to hire app developers who have some sense..Version: 5.24.1

Floodlight Cam needs more control of lightsI own both a ring doorbell and a ring floodlight cam. Overall I am pleased with both. The cameras are excellent, day and night. The motion sensing is almost perfect (but occasionally does miss activity). Notifications are almost immediate (most of the time). I purchased the Floodlight cam to replace a motion sensing fixture that had a photocell for dusk to dawn operation year round at 50% intensity until it detected motion, then 100% intensity until no longer detecting motion. This was a great product that worked well. The ring floodlight cam was advertised to have a dusk to dawn feature but all I can find is to set specific on/off times, even though dusk and dawn change throughout the year. I have yet to find a way to program the lights to come on at dusk and off at dawn regardless of time of year. FAQ said that although dimmability was not available yet it would be offered in a later update. When I purchased the floodlight cam I was promised by the ring rep that it would be an available feature soon. I’m still waiting for the dimmer feature. I’ve tried to leave the lights on all night but my neighbors say it is too bright and shines in their windows. Please update the app with both the dawn to dusk feature and the dimmer feature as promised. Then I will be pleased to give 5 stars..Version: 4.0.2

Ring is the answer to every mothers desire to have a doorbell that doesn’t wake a babyI have many ring products that all tie together seamlessly into this app. The video doorbell, new spotlight cam, stick up cam, and the brand new security system. My family, pets and I feel safe away on trips and feel like we have a great prevention from break ins. With the low cost of the video storage for all of our video devices I am always aware of what goes on in or around my house at all times. I feel secure and never have any issues setting up, connecting or using their devices. They all integrate wonderfully and I could not be happier. I have recommended to many friends and family members to get just a ring video doorbell. As a new mom with dogs it was hard when anytime someone rang, packages, whatever, our dogs would wake our baby. Now with Chime, I set a tone that doesn’t illicit barking and am aware when anyone is at the door or rings the doorbell. The motion detection is amazing and really easy to customize to not get everyone hat walks by, or you can if that’s what you want. Absolutely love this company and their products. Every time they come up with something new I’m pleased with how well thought out it is and how well it integrates..Version: 3.14.1

Spotlight and doorbellI have both a spotlight cam and a doorbell cam. Both have issues picking up cars. Always the same box truck or fire truck, it’s consistent at least... the spot light cam has more customization in regards to the customizable area that you can set where it picks up motion. The doorbell cam is too simple and not customizable enough which is weird because naturally that’s where more vehicle movement will be.. the flood light cam was worth every penny even though I can only use on about 25% sensitive due to said issues, it still picks up everything I need. The doorbell cam I’ve actually considered removing other then it offers one simple function, when someone rings I can talk to them. Other then that I’ve turned it’s sensitivity all the way down on the doorbell, I don’t need to know every time a box truck or the mail man goes by. All in all the floodlight cam is worth the money! The doorbell would probably be worth it if you lived in a quit neighborhood will low traffic. I would also love if the loading time to get into the camera after it spots motion would speed up, sometimes it takes up to 30+ seconds before my view of the live footage is available. Add more functionality to doorbell cam, speed up connection times and I’d give 5 stars..Version: 5.11.2

Live Video Lags after ring, HomeKit never comingI have owned one of Ring’s best product offerings in the ring video pro. The problem with Ring is 1.) they ALWAYS promise features and updates that never show up. For example, If you own an iOS device and keep falling for Ring’s baloney “we are working on HomeKit” story just keep in mind they’ve literally been saying that for almost three years and they haven’t even been testing HomeKit in public beta yet so it’s not showing up anytime soon. 2.) The most important function of the camera is the ability to quickly access the video when there is motion or someone rings the doorbell. For some reason, whenever either of those events happens, the live video freezes up and won’t let you access it. I believe this is because the camera starts automatically recording (which is good), but it’s incapable of recording and letting you access the live feed at the same time. It’s extremely inconsistent. What is the point of this if you don’t get to see and talk to the person until two mins after the event? So bad. And it’s NOT my internet connection. I have several other far better WiFi cameras in that area of the home that works flawlessly and I have a 1,000mbps internet speed (regularly 300+ over WiFi). Ring over promises and under delivers. Save your money!.Version: 5.4.1

Good technology that needs workI must say it is awesome knowing what is going on at home when your away. I gave this product only two stars initially because I have had numerous problems with it ever since I got it. I have had problems with WiFi connection, batteries and poor video quality or delayed play back when someone is either at the door or in my driveway. I contacted Ring support more than I can count and every time I did the same trouble shooting that never fixes the problems, you would be better off getting something that actually works, I am taking it down and replacing it with something that works. I may consider using Ring again when all the problems are fixed, until then better luck next time Update: After speaking with Sam from Ring headquarters, she did everything she could to help me. Sam offered a full refund for the products and stayed in touch even after I received my refund. Because of Sam, I may consider using Ring Cameras in the future. Sam know how to treat a customer and she made sure I was satisfied. I am updating my review to 5 stars because of the service Sam provided me with. This is what I call customer service, Thanks Sam..Version: 5.0.1

Definitely getting worseI’ve had ring doorbell for couple years now unit used to work as advertised after many updates that just is not good. After the last few updates I’ve been having trouble motion alert by the time the app opens up the person’s already gone. The lag time to open live view is so long I could leave wash dishes feed the dogs Mow the lawn and it might be open by the time I get back. The cameras have recently started to only show in black and white even when it’s full daylight outside. I don’t know what happened but the developers have totally ruined this product for me and to charge you money to have the videos on their cloud storage is stupid might as well just buy a NVR. Anytime you contact customer support it’s always the same thing it’s something wrong with your network it’s something wrong with your router it’s something wireless interference in your area well needless to say that’s not true I have 100 meg Internet service it works flawlessly I have a top tier router all my other networking products work just fine and I’ve done site surveys to prove that it’s not a congestion issue on the 2.4 GHz network I seriously hope they’ll fix the app issues or whatever they done or these things are going in the trash can or letgo and be some else’s problem..Version: 4.1.15

Ring missing basic featuresGiving only 3 stars for missing features that I have been asking through emails, Twitter, Facebook and phone calls for almost two years! One basic one is ability to turn off or at lest snooze recordings. Currently it is a nightmare with tons of videos both ring doorbell pro and floodlight camera is producing. I taking about my activities like cleaning the front porch, daily watering my plants, or just hanging out on my own porch - I don’t want to be recorded, I don’t need additional 100 videos for that hour. The same with my backyard floodlight camera. Cutting grass, any yard work, any activity my own produces 100s of videos to manage and sort through. Ring doesn’t have time to add feature to add ability to better control recordings but do have time to add linked devices!! I tried it and guess what now both of my cameras produce twice of junk videos instead of 200 videos now I’m getting 400. Ridiculous, seriously I’m thinking about switching to different product, I hope ring support is reading this review!!!!.Version: 5.16.1

Latest ring update!I installed the latest update and this is absolutely horrible! It had worked perfectly at door location and without any changes...unchanged router/network or devices. All kind of issues. It starting draining battery even though it was hard wired. I took off connection and charged 100% but it drained down to 70% in a couple hours. It wouldn't detect motion nor could you ring the doorbell..I called ring support and had to remove device reset and then reload on iPhone...very nice but it took at least 20min. It is now charging at door but wireless signal is poor. The reset made it work briefly then now it's back to poor signal and can't view device. Even when you can get a view on the camera it is very delayed and pixelated. I have 3 other camera none of which are having issue. The other camera devices were acquired prior to ring and considering switching if this is NOT fixed ASAP. Just wanted to warn everyone prior to agreeing to update. Is this an attempt for the company to try to get users to buy new devices....sort of like apple slowing down iPhones.. just wondering... Now doorbell won't connect and battery low and not getting email alerts as support promised would happen. Looking for new camera door bell and will place complaint with BBB. Any recommendations on new devices?.Version: 4.1.13

Unreliable Security SystemMy husband and I have the Wireless Spotlight cameras. One on our front door for package thieves and one on our garage to watch over my car because we only have one garage. While the cameras come in handy in us keeping an eye on our packages while we aren't home, they're really good for nothing. They're inconveniently dysfunctional. The motion detector really isn't that great. There has been two incidents right in front of our driveway and the cameras caught nothing. One of our guest's car got broken into. When we looked back at the videos, it recorded cars driving by and all, but nothing of what happened. The front door camera captured a small glimpse of someone already walking right off so we have no idea if it was that person or not. So helpful, right? The other time, someone threw a glass bottle at our guest's car. Once again, nothing. I noticed that if there's continuous movement, the camera records the first 30 seconds and that's it. Basically, all it'll catch is someone walking up to your house and what they do is history. This makes Ring not a reliable security system at all. My biggest problem with the cameras is, sometimes the live video won't even load! And NO, it's not because of our wifi. We plan on getting rid of Ring for a security system that records 24 hours instead. If you are looking for some pros or special features of Ring cameras, that can be found on the product description..Version: 5.16.0

Love it.I love my Ring. The only thing I would like in the next update is the ability to schedule to disable certain motion zones rather than all of them at once. My street gets a lot of traffic during the day so my alerts are constantly going off. I have 3 zones (street, directly on my driveway, and then another with a tree that is always setting off my alerts with the wind). I would like to be able to disable the tree all together and the street part of my zones during the day but have it on at night for security reasons. My doorbell has almost my neighbors entire yard with kids constantly running around. I would like to disable that during the day then on at night. I hope Ring considers this in their next update! Other than that, no problems at all. I do notice my phone takes longer to pop up after motion is detected than my iPad does. My tablets come up almost immediately whereas my phone takes a good 20 seconds. Doesn’t seem long, but it is when you’re trying to check what is going on outside. I’m assuming it’s my phone since the other devices are fine. 🤷‍♀️ I have the Ring Doorbell Pro and Wired Spotlight Cam..Version: 5.8.1

Motion zones: BIG STEP backwards!!!First, I want to say that I have been a fan of Ring for 3 years. In fact, I have recommended Ring over other systems to friends and family many times. I have multiple AC powered only flood cams and doorbell cams around my property. I have AC only cams because of the detail and flexibility in the configuration of multiple motion zones on these devices. However, in a recent update, they removed the Active checkbox that allowed for the selection of one of multiple zones defined on a cam. As a result, you must delete your other 2 motion zones when you need one of them active. Then, when you want them back, you must redefine them! Why is this an issue? Let’s say you have cams looking down on a basketball court. When the team is practicing, you do not need to record all activity. Instead, you just want the area/zone around the court protected by your camera system. If someone enters the zone, you want notified. Otherwise, no alerts. As someone who designs interfaces and software as a profession, I can tell you that this was an unforgivable decision. You need to think long before ever removing a powerful feature that has been inherent for years. For this reason, my experience with the app is now a frustrating experience. I have since stopped recommending Ring. I am now looking for another solution..Version: 5.37.1

Connection error cannot load your locations. It’s been like this for a month. Ring can’t fixRing technical support has done nothing but make excuses for the past month. They refuse to refund my money for the monthly service they can’t supply. Refused to refund for the doorbells I purchased .they are not usable on their app Any longer . It reads the locations will not load. Bottom line they blocked me out of my account. But they continue to claim that it’s a bug in their system. I have spoken with several of their customer service reps. Each one has a different story and different line of BS. Appears they read off a 3 x 5 cards and have no clue what they’re really doing. Although based in the United States I still feel service is no better than what I get if you were calling overseas. My last two phone calls requesting supervisors were left on hold for over two hours. No one ever came on. Eventually I hung up . Very bad customer service. My first ring was original before they change their name. My current one is less than eight months old . The old one and new ones are still in service. We cannot access the system through any of the phones we own ,computers or iPads. With the lack of knowledge customer support has about their product in their inability to fix the problems. I would think very hard before purchasing any of their equipment. Also as a follow-up I am still waiting for return call for the last five days. Never came!!.Version: 5.5

Write down your serial numbers!Ring does not keep your serial numbers in the app nor in your account. If your device is stolen and the police want the serial number, it is not easy to get. After searching all over the app and your account and you cannot find it you decide to search for a phone number to call Ring. When you finally get a human on the phone and you explain that your device was stolen and the detective needs the serial number and the human tries to tell you where to find the serial number in your stolen device, you about lose it. She finally got it for me. Then I asked about the report that I filed with Ring to try to get a replacement device, she found it supposedly. I never got ANY response from Ring after I sent it in. None. After I got off the phone with the rep I got a customer service survey AND the same email that I had gotten before on how to file the report about a stolen device. Why did I get this? Do I have to fill it out again? Just write down your serial numbers. With all of that said, I have to say that the app has gotten VERY SLOW. I used to love my Ring cameras over my Arlo ones. This has changed. The Arlo app is so much better and faster and you can easily flip through videos without closing one and opening the next or trying to keep a timeline from resetting to the end. Get it together Ring. I have 9 of your cameras and I will probably switch back to Arlo if you continue to slide..Version: 5.38.1

BUY A DIFFERENT PRODUCTI’ve had the doorbell for just about a year and a half now. The battery needs to be charged about every two months and has a super grainy image. The actual motion detection and doorbell feature don’t work half the time and go out with out warning. After being told by neighbors the doorbell wasn’t working, I called in to find out the doorbell had been offline for about a week and a half. Not very good security if it goes out and doesn’t tell you it’s out. I called in to fix the problem after getting stuck in an infinite loop of trying to reset the device. Turns out it’s a common problem “that the team is working on”. Thanks for the heads up, glad to know someone could have broken in and done what they wanted and I’d have been none the wiser. They have no idea when the problem will be fixed but it will “automatically fix itself” after an unknown amount of time. Not sure how the device will update itself when it can’t connect to the network but sure, ok. They basically brushed me off the phone and said sorry, not sorry. Thanks for the $200 paperweight Ring.... I’ll be going with a better product and a company that cares about its customer security next time. With so many options on the market please do yourself a favor and go with a different product and a different company people..Version: 3.12.3

Newest updateEither something happened with the new update or idk what. I’ve been using my two spotlight cams for 9 months now. The doorbell for 20 months. I have a Wasserstein solar panel hooked up to one spotlight cam. The battery stopped charging two weeks ago. That’s another story. I haven’t used these cameras in the cold yet. We had a few cold nights in the teens. I thought maybe it was the cold so I brought them all inside, charged batteries for over 12 hours. Even tho the website says operating temp is like 4°. But that’s the operating temp or the DEVICE. I’m wondering what the operating temp of the BATTERIES are. Installed everything again. Solar panel still not charging battery. (I’ll deal with Wasserstein later). In all three products the video is choppy and pixelating and slow. I cannot touch the screen to dismiss the onscreen controls. Nothing has changed in my WiFi settings. The router is in the same spot it’s been for four years. This seems to have started after the recent update. I have 4 stars because while they do what I mostly want there is a LOT of room for improvement. If I could install a real security system I would but I rent and can’t be drilling holes into the house or the walls or floors for wires. Please check into this..Version: 5.21.0

Works pretty well with one bugI’ve been using a Ring doorbell for 3+ years and have been happy with it and the app until today. Today I went to the website and changed my password. After changing out the website immediately logged me out, so I logged back in using the new password. Everything worked as I expected. Then I opened the app on my iPhone and it also asked me to log in again. I tried repeatedly, but consistently was told “invalid credentials” and after a few tries got a new email asking about the failed logins. So I logged into the website again, with no problem. After thinking about the situation I decided to try a different password, one with no special characters in it. Now I can log into both the website and the app. Why do you accept a different set of characters in the passwords used on the website and app if you’re going to share the same password between them??? For what it’s worth, the characters ^[email protected]! work on both. On the web you can use an asterisk (*) in your password, but then you won’t be able to log into the app. Why do you permit that without a warning?.Version: 5.24.1

Gift from hellWe got a ring for Christmas last year and were so excited to set it up! It had always sounded like a nice idea to be able to check who was at the door and I park on the street in front of our house so I could keep an eye on that as well. I think the only time motion is detected is when I walk walk out the front door myself or if a car drives by. I’ve had deliveries arrive and people knock on the door and there’s no motion detected and no recording in sight. Luckily the doorbell function seems to work (unless the battery is dead which is every other week) and I’ll never know who is at the door because of all the connectivity issues and super long waiting times to load the feed (even after upgrading the internet several times). Our neighborhood has had several instances of car parts stolen and even a break in at our neighbors and of course every time the battery has either been dead, no connection during the time it occurred to record, or simply no motion detected. Don’t even get me started on the online community! I shared a video I did catch of a strange man taking pictures of my neighbors house (two days before the break in) and was repeatedly called stupid and a terrible person for not calling the police despite the first sentence of the post stating the police had already been called and this was a warning to others that saw him in the neighborhood. Save yourself the time, money, and frustration and keep it simple with a button and a battery..Version: 5.26.1

Major Glitch in This AppThere is a major flaw in the Ring app for iPhones. Whenever I’m alerted of motion or the presence of a person in front of my Ring camera, the recorded video of the incident is visible but never available/clickable. I can see this most recent recording on the history page, but it won’t open, yet all of the other recordings can be opened and played. I then have to close out the app that I had just opened and access the recording after that. This is a waste of time that could be dangerous if someone were trespassing on my property and looking to break in. I even made sure to download the update for the app, yet this problem still persists consistently. What is the point of having a security camera if I have to twiddle my thumbs and jump through hoops to watch the video that alerted me of the presence of unexpected motion? Being alerted at 3 a.m. of motion and then having to open and close the app a couple of times before knowing what triggered the alert is nerve-wracking. This needs to be fixed ASAP. We spent a lot of money on three Ring cameras, which are only as good as the software that comes with them. I want to add that it takes forever to connect with the live view for one of my cameras, which makes that camera virtually worthless. I always have to walk to that side of the house and look out the window after receiving an alert about motion that was detected there..Version: 5.27.1

Unreliable product, bad customer service. Don’t buy.Have had multiple problems setting up devices. Had them working intermittently. We have one doorbell and 2 chime pros. Originally the doorbell would open to view a person at door when they rang and I could talk to them. Then we lost that ability and they wanted us to pay extra for that. So I accepted just having a doorbell and not able to see or talk to someone. But the doorbell and chimes keep disconnecting themselves. And when I last has it working, the connection for voice was scratchy, inconsistent, one-way and basically useless. The core problem for me is that the product is continually unreliable and I have spent hours trying to get things reconnected. Calling customer service has been a poor experience. They are not patient. They redirect me to the instructions, which I have already tried. I am an older man and they have not taken time to walk me thru things to completion. Even my children have had problems helping me and we were ultimately unsuccessful. If RING only wants millennials for their product, fine. But this type of product could be very helpful for older people for many reasons. However, not if the product is unreliable and the customer service is so poor. In fact, I can’t recommend it for anyone of any age..Version: 5.12.0

Way too slow, just doesn’t work that wellMy ring devices and app NEVER work when i really need them to. i’ve had my ring doorbell and driveway floodlight camera for over a year and i still have not even once been able to answer the doorbell ring with my phone. at least ten times i’ve pulled out my phone to see ‘someone was at your door’ or ‘you missed a ring’ or some other nonsense. i bought a new iphone and router when i bought the system so it’s not my phone or connection. it’s like another review says maybe it’s the way ring buffers when it opens? i don’t know about that. and also, seems like it only records motion i don’t care about. every time i want to see who got out of an unknown car in front of my house.....nothing. and the neighborhood comments are only good for spreading fear. what a joke. we are creating a society of worried watch out for that car driving by your house nellies. ‘reports of a fire in the area’. okay, don’t we have a fire department? like, reports of clowns running around the neighborhood. there were no clowns people. i have countless hours of recordings of random cars driving by my house. when i really want to see something....good luck, the ring misses it. ring is just another frustrating phone app..Version: 5.9.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.43.0

Video doorbellI love my video doorbell when it’s working but half the time it won’t open on my IPhone The signal rings on the phone but I don’t get any vision There is plenty of wifi signal but the little circle in the middle just goes round and round and no pictures come up I’ve tried everything to fix it to no avail.Version: 5.20.0

Terrible product. Won't be purchasing any moreThese ring devices are so unreliable for the cost layout! I find they take forever to load on iPhone. Someone can ring my doorbell and be gone before it loads as the app just takes forever. Battery seems to go flat fairly quickly also. Good that I can see and speak to people at my front door if they wait, while I'm at work, I just wish it would take a photo of the person at the door when they ring the bell so I can see who came. Even worse than before with the newly upgraded app!.Version: 5.11.2

Always Home - But Can Rarely Answer In TimeThe issue is that this app requires you to open the app at least every 7 days or else you have to re-enter your credentials when the door bell rings, which of course can be a massive problem if you are not quick enough to login and the caller/delivery person walks away. This “feature” renders the entire ring solution useless if you have infrequent visitors. There is not even an option to change this. Listen, find a better way and please fix, Ring. As it is, my partner wants me to “bin” your product!.Version: 5.24.0

Never works wellWe bought one of the original ring devices and it’s never worked well, jittery, blurry, freezes, lags etc, we put it down to a slow connection and thought it was “us” not “them” however we have since updated to the NBN and gotten a faster modem but nothing has changed. I do wonder if it was faulty when we bought it? Surly the new ones couldn’t be this bad right? I kind of wished I exchanged it a while back. I do want to point out the exceptional customer service though, probably the best I’ve seen, responsive and fair..Version: 4.1.12

Too much lag / unreliable motion / doesn’t record more than 30sec / poor playbackSeemed like a great idea but is fairly problematic. If you’re in Australia you can forget about live view... I could make it home from work before it opens. The lag between motion detection or door bell press and the time it takes to open on the app is so bad that the average delivery driver or visitor has turned and left before the app even opens. I can make it to the front door, collect a parcel and say goodbye to the driver before it opens... if it opens. Worse still, it only records for 30 seconds. Not long enough to see what happens and no way to adjust. Hello guys? Some motion events are completely missed by the hardware. There’s obviously a set time before it detects another motion event... but what is it and where can you change it? Certainly not with Ring. 70% of the time the recorded 30sec won’t even play on the app. Thoroughly disappointing. Have had it almost a year. No worthy improvements to the app or hardware / firmware. Give me a call @ Ring if you want a product that works. Everyone else you should probably wait for a better product..Version: 4.1.11

Don’t botherI’ve had two rings now as the first one broke, the button to connect it to WIFI stopped working. I got it exchanged from the place of purchase no worries but ring charged me straight away for another subscription even though when I spoke to them they said they wouldn’t, sure enough they did. Plus, the second year they charged me the annual fee had gone up more than $7 with no formal notification of this. Plus, it never connects properly to my modem and it’s not a modem issue as I have had it checked. I have a fast 5G connection the only device in the house that won’t connect is the RING, it connects at random times but when I need it to it never does. All in all, I can firmly say I’d not bother with this product. It’s poor and not worth the money. Best advice, find an alternative product..Version: 5.5

Doesnt meeting expectationsThe Rings battery wastes very quickly, and often without warning. it doesnt always respond on all devices when someone rings the doorbell. Cloud recording (only saving option) costs $50 a year, this cost is not advertised. Video quality is very low and doesnt even fill the screen, lots of black around the edges. (Yes that means all advertising of this product uses a super-imposed image.) For the same price you can get a swann setup with 4 cameras recording locally, no internet required. With free online monitoring. I feel very ripped off (also, i have NBN 50, so internet speed is not the issue) Ultimately its too unreliable to do the job it's meant to. The chime sound is very annoying and not customisable, this is absurd for a digital product in this price range. The battery has never shown an accurate reading since purchase, and takes 16 hours to charge, not very useful when it's designed to have to be removed to charge....Version: 4.1.4

Worst purchaseI paid $400 for this product from Bunnings then paid a licenced electrician to install. I am an old age pensioner and thought this would be a great safety device. It actually cost me over a weeks full income, this was a huge purchase for me. The device picks up motion well and chimes ok but if you try to view what is happening you get a black screen with a spinning icon. My lounge is only 6 metres to the front door and 1 metre to my wifi modem. I am so disappointed as how can I see who is at my door? it is distressing to here the dingle of movement without knowing what it is..Version: 5.19.0

Great concept & product, requires solid BW.I have installed a first generation Ring door bell (720HD) and remote chime. Could not justify the additional cost for the higher definition camera. This would also only increase the demand for higher BW. Both products work very well. I did find that the battery life on the door bell is significantly impacted by the duration and frequency of video streaming/recording. The chime runs off mains. I have since wired the door bell to mains, note if you do not have an old doorbell that was powered from mains via a transformer, you will require a fair amount of work , but it can be achieved very well with sourcing the required components online. I personal find the system excellent as I have installed it into my aging parents home to ensure they are not bother by unsolicited sales staff and scammers. It provides them and me a level of peace of mind ,that someone(me)/something(Ring) is watching over them. I am located interstate. GREAT IDEA , RING..Version: 4.1.15

RingGood app, haven’t really had any issues at all with it, the layout is good and easy to review footage. I’ve got a suggestion- my partner and I both have the app and it would be good to somehow show that one of you has reviewed footage when you get the motion activation notification, that way you don’t have to double up on checking footage - like if one of you checks the footage and it’s just a person walking past that the camera has picked up and it’s nothing to worry about, then you can mark it with a green tick or something so other people on the account know they don’t have to check it too..Version: 5.42.0

Solid, but light on featuresThis is a great app for the basics of managing a camera but it’s lacking in a few essential features. You can create “modes” such as ‘away’ or ‘home’ but you don’t have good granular control of how the system operates in different modes. Eg, I always want my camera to record motion, but only send me alerts when it’s set to ‘away’, but that’s not an option. The app also asks for access to your location but it can’t do anything with that location. It would be useful it changed modes automatically based on my location..Version: 5.35.0

Ring Doorbell 2Love knowing and having the security and piece of mind 24/7 with my Doorbell 2 and Doorbell after some issues I had a few weeks ago and very happy to help out in anyway while I was having trouble and it turned out the problem was with our internet connection and not our doorbells but yes do have one small problem with the items and that is video quality with the wi-fi as picture is not clear and that is no matter how far away it is from the wi-fi other then that really recommend the Doorbells.Version: 5.16.1

Notifications won’t work!!All notifications have suddenly stopped working since the update. I have followed all troubleshooting instructions (deleting and reinstalling the app, removing the device from the app and reinstalling, checked all notification settings on my phone and app, reset my phone and checked internet connection) and still do not receive ANY notifications on my iPhone! Very annoyed as I have only had a few months and have spent $350 on the doorbell plus the chime! PLEASE FIX!!!! Update: After speaking with a Ring support member, the issue was somehow fixed by them updating the doorbell firmware which is apparently supposed to happen automatically. 3 days later, notifications have once again stopped. Very annoyed!.Version: 4.1.11

UnreliableUsually very slow to respond, and almost every time I’m rushing to answer the doorbell, especially remotely, it churns and churns and I end up missing the person completely. It happens too many times that I can’t recommend. It also no longer stores more than a months worth on the monthly $5 subscription I pay, it also no longer records for as long as it used to when motion is detected, and the night vision is only ever in black and white now when at first it used to be colour if the front light was on, now it is very dark too and barely worth it for night. It’s helpful during the day when you’re not in a hurry to check or review something. I’ll be looking at alternative products to update and definitely checking if they require ongoing subscriptions attached to it. Updates have been useless..Version: 5.26.1

Where’s apple watch support?Like it so far but one thing thats really letting it down is no apple watch support. Now it does show the alert on watch (u cant turn that off) but u cant interact with ring from your apple watch which btw apple watch takes over alerts so u dont even get the sound/ringtone alert u have selected for the ring app. Plz make a watch app that lets u check the camera at the door because as it works on watch atm is annoying as u can only dismiss alert on watch then u have to open ph rush to live view & by that time people have left so only work around i can do is have alert noise turned off for motion . Plz make apple watch version eould make this app & product so much more intuitive😊.Version: 5.2.1

Product is only as good as your internet speedA great cost effective security measure for your home. Ring is a fantastic tool for security and communication. There are times when you cant log on but that happens when there’s an issue with your internet not the product. If you have Pro it records the times you miss a ring or a motion sensor so you can always view the recording later. I highly recommend this to all my family and friends. Hey Ring, can I get another camera for this glowing rating? 😉.Version: 4.1.5

Everything I always wanted in a battery operated remote security camera!The title basically says it all. This battery powered camera and the app it comes with are exceptionally well designed and realised, and as a package it is all I’ve wanted in a security camera. I could go into minute detail as to why I love it so much, but in a nutshell it’s everything. Well done Ring! I’ve already purchased another two cameras, one for my shop (as my current hard wired HD system doesn’t have an alarm and satisfactory mic and speaker)..Version: 5.41.0

Overall ProductWe all know that wired security systems are always going to be the most reliable and the best quality service. You need to make the Ring service work for you some of the time, whether it be via a Wi-Fi hotspot to boost your wifi signal etc. The build quality is excellent and these products have improved over time you could not really ask for more, the app is quite flexible, I honestly would not use any other product as I am totally satisfied with the ring system..Version: 5.41.0

Dont buy if your in AustraliaI have never written a review bc of the hassle. However I am so frustrated that I feel I need to warn any potential Australian buyer. Here is some info bf u purchase. 1 - There is a monthly fee for live video views (you have 1 month free subscription and then u need to pay monthly). You will not see this called out in their marketing or packaging. It is false to assume you can live video view without $$ monthly fee. 2- the time lag for a notification that someone is at the door is ineffective. They are gone bf u can connect. It does not function properly. I have high speed internet and bought the ring wifi booster. Doorbell is 1.5meters from wifi booster...Still non functional. Video feed needs to bounce from US server to Australia. Ring has not spent the money for effective bandwidth. 3. The battery life is appalling. I dont have ring wired directly to power (rely on battery). I have to recharge battery twice a month. Save your money. Invest in an Arlo system for security and safety and a normal door bell for visitors. Hope that helps T.Version: 4.1.13

I was hesitant due to price tooBut it is totally worth it. It's exactly what you're looking for, don't waste your time umming and ahhring about whether it's worth it. It's worth it and this is my experience. Installation? A breeze. Literally comes with everything you need (e.g. diodes if you're hard wiring, hammer drill bit for masonry, screws, handy little quality screw driver, anchors... Everything. You don't need anything else unless you're going into brick.. Then you obviously need a drill. Setup? A child could organise this. The only thing you need bring to the table is the ability to read or listen or watch, and your wifi password. Image quality? Yes. It's subjective I know but I'm blown away by my ring doorbell 2 - esp the night vision. The app? Amazing so simple to use, share with other users in the house, and even the defaults are great. It automatically begins a trial subscription to the protect basis plan for 30 says and saves your videos to the cloud for your review whenever you need. Subscription!? Come on its 4 bucks a month really, there's no way they are making much money on that service considering the video transfer and storage. I bought this to give my wife and I some piece of mind in what's been a troubling area lately. It is serving it's purpose perfectly; and I hope this review help others..Version: 5.16.1

Ring DoorbellI am profoundly deaf and cannot use a hearing aid, so this RingDoorbell is fantastic I have it paired with my Apple Watch as well my iPhone. Every time someone rings the doorbell it vibrates on my IPhone as well my apple watch telling me there is someone at the door. Besides that it will pick upon my iPhone and watch so Far it has covered over 15 kms away and I can also open the ring icon and speak to the person at the door as soo as they ring what a lifesaver it is to me.Version: 5.13.2

Pros and ConsSo, the actual quality of the footage is fantastic, it’s very clear and the night vision is great- but there are a few cons. 1. When you get a motion alert it can take anywhere from 10 seconds to a whole minute to load the live feed. When I’m at home it loads within a few seconds, but when I’m out and on 4G it takes forever. 2. When I purchased the camera, I saw nowhere on the box nor was I informed by the salesman that I would need to pay a monthly subscription to view footage. I found it a bit sneaky and although it’s not too expensive I would have rather opted for a more expensive camera without a subscription had I have known. 3. I get ring notifications on my Apple Watch which pop up with an option to snooze for 30 minutes or snooze for 1 hour. Regardless of what I click it does not work and if I’m in the area the alerts just keep coming through until I unlock my phone, open the app and change the settings. Yawn. If you want cameras to put in areas rarely frequented then sure, otherwise it’s just frustrating. They really should remove the subscription fee too..Version: 5.27.2

Great productIt’s working fine since installed (4 months) ,, as I noticed from the comments I would say most problems mentioned here related to the internet speed,, how close your wifi to the device,, the only disadvantage I found was the life of the battery which not suppose to recharge before 6 months but not sure about that as i used to test it a lot since bought it ,, recharged the battery second time weeks ago will see how it goes now,, but after all it’s working perfectly,,, just read properly the settings instructions and make sure your internet strong and close enough..Version: 5.5

Saves on overseas calls!I love my doorbell. Sit it on live view on my desk at work and watch as my kids arrive home. Initially had alert delays but put plugin Wifi extender near the front of my house and now works great. Doorbell paid for itself when I was overseas. My kids would ring the doorbell when they wanted to talk to me and I would answer halfway around the world. They would then take the doorbell off and go and sit down and we could chat for free for ages. It is a bit like one way Skyping! Amazing product for the price..Version: 3.14.1

Take it back to the shop!!After a month with the the ring system, which in theory is a great idea. It simply doesn’t work, very well. The lag in connecting to the cameras is laughable! I hoping that this is read before anyone decides to purchase the system. Their support is almost non existent.... and basically read scripts back to you. If you do randomly get an alert, then you can’t live view the camera until it finishes the recording (if and when it chooses to do so) which basically means this product operates on false advertising. To use all the features you have to pay a hefty annual fee. If you have just bought it, get back in the car and take it back. Save yourself the insanity of attempting to get this thing to work as advertised. Ps I’m very techy. And even after analysing all the frequencies of my local and neighbouring wifi networks and adjusting my modem channels accordingly, nada!.Version: 4.0.2

Need Specific Conditions to Work, Then AmazingFor all those reading the negative reviews, I think what is happening here is that Ring isn’t doing a good enough job of alerting people to the minimum requirements for the Ring. We have had our Ring Pro for over a year but have moved into a new development in Australia where the Internet is quite good. We have 40Mbps up and about 100Mbps down. Things work very well and very consistently and this is despite all communications needing to go through to the USA and then back again to Australia. There is some lag time to make the connection. It’s around 5 to 7 seconds. It’s not long enough to have people leave the door so it’s not a problem, though I do wish it weren’t so long. The key is enough upload bandwidth. If you don’t have at least 2Mbps up consistently, it doesn’t seem like ring is a good option. I would say 5Mbps up would be a more realistic minimum, especially for the Ring Pro. If you don’t know how fast yours is, you can test your connection online. Please note that a very large portion of the US, Canada and Australia wouldn’t have enough upload speed so you must understand this before buying and installing..Version: 4.1.3

Great Potential - slow loading notifications to iphone & ipadI like the Door Bell and Chime Pro devices and had really intended to purchase the spotlight cam, but have been holding off until they rectify the load time on devices - very slow, with the cause well gone by the time the app opens, this despite the fact that my modem/router is only 10 feet away and outputs 23-24mps. Also, on occasions I receive notifications that appear, but do not open on my devices. I think their devices have great prospects, however there's a few bugs they really need to iron out first, then I'll have no bones about purchasing the spotlight cam..Version: 4.1.1

Concept great but could be betterWe have had out Doorbell pro and floodlight cams for 9 months. The idea behind them is great! However, I find the nightvision on our floodlight cam to the front not so great. I’m sure it used to be better. We have our floodlights in the eaves which the device has limited flexibility to accommodate at this angle. This could be improved for versatility. The “cloud” facility requires improvements also. A search criteria section should be added for ease. If it can’t be accommodated in the app, it should definitely be added to the website dashboard! There was a glitch on the online dashboard today that couldn’t narrow down my “starred” clips because they were from 22 days ago and said no data. So I scrolled through 22 days of thousands of clips to find the ones I wanted (that were starred). Opening the app on my iPhone 7plus (not an old phone) with nbn FTTP at WiFi speed 75/35 when someone has rung the doorbell is time consuming. It’s not instant and the person is ready to walk by the time it opens. Sometimes you just want to see who it is from the comfort of your couch before deciding to get up or not. Still very happy with the decision to purchase and will probably make purchases in the future but it needs some fine tuning.Version: 5.1

Great App needs an improvement or twoI love your app and your product however we need to be able to set how long the recording is for so not just 30seconds. Also after 5seconds there is a glitch where it pauses and then movement starts again on the other side of the driveway. Also can only go back two months into the passed. Should be able to go back as long as we would like!.Version: 5.10

Best piece of securityThis is the best piece of security I have ever had. I have my 90 year old mother living with me and it fantastic that I can be miles away and still answer the door bell. I never go to the door now until I have seen and heard who is there. I don't subscribe to the video system, the security of knowing who is at the door is enough for me. Well worth the original $$$$'s.Version: 3.12.2

Too slow fails to deliver what you might expectYes same as others have said! Expensive product that lets you down just when you need it most ! Ie in the area you paid and hoped would work . A person at your front door is long gone by the time your app responds . Great concept fails in the real world . Hopefully will improve. Oh and being asked to pay a subscription to keep videos of motion at your door is a bit rich on top of a product that falls short of delivering on its promise ..Version: 3.14.1

Improvement RequiredI’ve been using 2 Ring door bells and a chime on a remote property for more than eighteen months, and found it quite useful. The batteries required recharging about every three months, so I connected them to a mains power source. Should have done it from day one! The negative I have is that they are triggered too readily, with many false alarms. The solution would be to include an infra red heat trigger as well as the movement (pixel image) sensor. That would eliminate all the false alarms caused by movement of branches, reflections, and shadows. Keep working on improvements Ring. Cheers.Version: 5.2

Awesome, with proviso’s, needs good wifi!The Ring doorbell and app are brilliant, IF you have good internet. It really is that simple! I have about 1.5 mbps up which is I think about the minimum needed. If you have slow ADSL, or in fact ANY problem with your internet service including weak WiFi at the front door- you’ll likely have major issues. I have found there are also problems which affect many of my devices including another brand of security camera, when used with my Telstra cable modem- ended up changing to a different, better quality router, and switching the modem into “bridge” mode which solved all my issues. Blame the crappy Telstra modem, not the Ring! Three other family members have them as well, and all have good internet, and all have almost zero problems with the Ring Doorbell. (I don’t have hard wired power to my Ring Doorbell, yet still get months between charges. For those experiencing less time on a charge, or poor connectivity, I’m guessing it’s more than likely a wifi problem, with the Doorbell struggling with the internet connection.).Version: 4.1.12

Great designI have the floodlight and was working fantastic when 1 st installed a few months ago, I then updated the app and it is very slow and not as good quality picture, and takes longer to view notifications. Put it back the way it was, it was very easy to use but not is more confusing with the tap to view live, I don’t like the last update about 1 month ago. Hoeing this update will fix it..Version: 5.22.1

Overpriced, slow to connect, poor WiFi extender, Can’t set schedule for chimeDeeply disappointed with my Doorbell and ChimePro and Ring app product for a few reasons 1) The free account only allows you to see live video. If you want to go back even 10 seconds you can’t without paying Ring a monthly fee and there is no option to save footage locally. At least give the free account the ability to go back a few minutes? 2) There is a noticeable delay in answering the doorbell and by the time you connect and can see the person they have often given up and left. 3) The ChimePro WiFi extender capability is a joke. Signal is blocked by a single wall only 5 metres away. 4) There is not a setting in the app to set what times of day a particular chimepro makes audible noise. You can manually snooze the chime but not tell it what hours to operate on a schedule. Overall this is an overhyped, overpriced, and under delivering product..Version: 5.39.0

Poor user experienceGreat concept with lots of potential but not quite there yet. Biggest issue is time it takes to load the app when someone is at the door. The lag can be so long that they leave before you know the doorbell has rung. Battery life is short so you are frequently recharging the battery which is slow. The doorbell doesn’t work whilst battery is being charged. The pricing is way too high both in terms of original purchase cost and ongoing cloud storage costs. I would not recommend this product..Version: 5.11.2

App is stupidly slow to load, subscription is too expensiveThe app takes forever to load (iPhone XR) so by the time I’m actually in the app and loaded the video, people are walking away from the door - the doorbell is within 2 metres of a Wifi AP and has full signal The subscription is overpriced for 1 device, and only available in USD so you have to pay a conversion - there is very limited functionality without a subscription and no option to record to a local network device like many other options out there.Version: 5.14.0

Not working since I updatedBeen offline since update 2 days ago ! Every update seems to get worse - it gets longer and longer to load the camera & now it cannot connect to the wifi AT ALL GET IT TOGETHER RING AND btw - the 'help' button on your app always goes to a dead page - 2 years now and I'm still getting a dead page - unbelievable I'm about to add a bank fence camera and 2 security lights and I will NOT be using the Rng system -- I'll be moving on - such a shame as I liked the device but it's useless if it doesn't work --------//-- I love my ring! Have had it for 6 months without a hitch ( other than having to turn off motion sensors due to battery life) BUT - since this update it takes AGES to connect & sometimes it doesn’t get there — need to see who is at my door in a timely manner - not 3/4/5 minutes after they ring the bell Please fix this - it’s happening on both my iPhone and my Echo spot so it’s not a device issue Thanks.Version: 5.25.0

Terrible ring community supportVery disappointed with the set up in the app..I had trouble with my ring and was seeking help from the agent. However, whenever there is a motion detected, my chatroom will be closed off automatically and I will have problem going back to the chatroom..many times, the agent just close off the chat while I was doing the test. There is no notification from the app to inform you incoming message from the agent. How to do testing and reply message at the same time when the app is unable to handle it and resulting in closing my chat and getting a lot of people involved with me repeating my issues.Version: 5.10.1

Bit slowWe have the ring and the ring pro extender installed and it is good, but there is a lag of when the doorbell is pressed and the notification on your phone, it also lost one star as it only works on the 2.4gb band of wifi and having to pay for a subscription every year, overall it is great has worked every time we have no problems with video streaming to the app and the battery lasts around 3 months before needing to be charged again..Version: 5.18.2

Cloud server very unstableThe first few weeks of Ring2 usage great experience. However, after removing batt to recharge, things goes haywire. It seems the cloud server is very unstable. Tried for days to isolate the problem without any helpful advice from support. They keep saying is our internet problem. Finally found out myself that you need to remove the device from server, wait for 30 minutes or so until the cloud server flush out data properly then re setup the device all over again. Problem finally fixed..Version: 4.1.12

Useless ‘feature’ in latest App UpdateI notice the latest update of the Ring App now includes a “Solar Panel Status” option under the Power section which appears to be little more than a shameless marketing gimmick as it does NOTHING other than recommend adding one to “Extend Battery Life”... I have already purchased and connected one so this ‘feature’ would seem redundant. Come on Ring, show your valued customers some respect. We’ve forked out big money for your products and you treat us with contemptuous Protect Plan pricing, useless ‘features’, functions that don’t perform as promised (like Chime Pro tone changes that don’t work properly under iOS) and STILL no Apple Home connectivity after announcing it some time ago. Stop treating us like fools for having invested in your product, these are security devices intended to protect and prevent, not some child’s toy with flashing lights, bells and whistles!.Version: 5.21.0

Something very wrong!I purchased my ring door bell yesterday and set it up without a hitch. HOWEVER! There is a bug in the notifications! I have managed to figure out why notifications where not coming up on my iPhone when the screen was off and the doorbell rang. Every time I turn the Bluetooth off on my phone so my Apple Watch didn’t connect to the phone. The notifications would work fine when the doorbell was pushed. If I turn Bluetooth on and my Apple Watch connected. I push the door bell and my phones screen would not light up and I wouldn’t see the notification on the phone. However the notification would come up on my watch and alert me. I would then pickup my phone and see the notification once the screen light up. What in the world? So I did some more testing and discovered, if you turn ring notifications off in the watch app that it actually fixes the issue! Push the doorbell button and the phone screen light up and the notification works perfect. So it would seem that the notifications will only work on one or the other. Either your phone or the watch but not both. Would have been nice to know this from the beginning and saved me like an hour of testing. This can be easily fixed with a small bit of coding in the app. But it’s going to take the developer to do it. Until then it’s notifications on one or the other. I hope this helps someone if they can sift through all the other feedback..Version: 5.2.1

Not as promotedThe delay to get "Liveview" is terrible. I have a great wifi signal and the modem is only 2 metres away from doorbell, however, it takes nearly 2 minutes to get any picture and that only happens ever second time, it is "processing video" every other time and I have to cancel and restart. The subscription service is terrible. We were charged twice and then they unsubscribed us (mid month) without any notification by the Ring company and they immediately deleted every single video taken during the subscription period that we had paid for. The "help" team admitted it was their mistake. I contacted their "help" service within 3 minutes of the service going down and ALL video lost even though the problem was their end. Do not trust them! The app "improvement" now takes three options to tap through to get to the "liveview" it used to be only two..Version: 5.15.0

Better not have wind outsideI don’t mind it. Customer service is pretty good but I have two cameras for outside and they go off every few seconds on slightly windy days and when it’s very windy you need to turn them off as the battery even with the extra solar panel chargers get very low very quickly. The solar connection disconnects on a regular basis for no reason so if I knew how annoying all this was going to be especially when wi-fi isn’t strong all around the house and all the way to the back yard. You are limited with where you can set up the cameras. Save a bit more and buy something better is my opinion or pay extra to get an electrician to connect them and buy Wi fi boosters..Version: 5.39.0

Needs updatingThe motion detection is lagging. I have never experienced this issue until recent updates to IOS. There is a delay of 40 secs to a minute before I receive the notification on my device. My internet speeds are way above the min required. I have fibre to the premises at peak times my internet runs around 180mbps uploads of 42mbps off peak it will almost be 3 times faster. I have reset the device to no avail. Please update this app and I’ll give it the 5 stars again that I previously had rated this app/device..Version: 5.19.1

Great stuff when it worksI like the concept of ring2. But can’t agree more to one of the other reviews. Used to work well but since last 2 months does not get connected when you need it most though my wifi and mobile coverage are at its best. Also the battery life is around 40 days if you access live video 5-8 times a day to answer calls or check when there is a notification. I suspect that the new version of the app or the bell itself acts funny if the batter charge reduces to 25%. There is no intuitive way to subscribe the cloud storage through the app..Version: 4.1.2

Great Brand - Great AppYou couldn’t get a more “Apple-like” experience. The Ring 2 Doorbell I bought was beautifully packaged with clear easy to follow instructions, setting the product up in this app was very straight forward and it works as described. Although performance has been slightly below expectations from time to time, I’ve established that is just a limitation of my home WiFi. I can’t wait to build on my Ring collection of devices..Version: 5.15.1

Fantastic and a suggestionFantastic application and fantastic devices especially after adding the person detection feature in the last version. My suggestion is to differentiate in the notifications between person detection and unverified motion as many including me would like to silence the unverified or general motion and enable only persons notifications to increase effectiveness and reduce nuance alarms..Version: 5.25.0

Unreliable.I like gadgets and often get things that take a bit of patience and tolerance for bugs. This gadget is on the very low end when it comes to reliability. I have the Video doorbell pro with a Chime. As a doorbell it works ok but I could get a normal doorbell for way less. The video part is absolutely useless. I have even upgraded my internet connection to get the recommended upload speed and it still works less than 50% of the time. I find it hard to admit that I spent $400 on a doorbell. It provides non of the benefits over and above going ‘ding-dong’ when someone presses the button..Version: 4.0.2

Ring - Always Home (Version: 5.43.0) App Screenshots
  • Ring - Always Home iphone screenshot 1
  • Ring - Always Home iphone screenshot 2
  • Ring - Always Home iphone screenshot 3
More Information about: Ring - Always Home
App Name:
Ring - Always Home
Developer:
Ring.com
Language:
NL EN FR DE IT JA ES
Genre:
Utilities
Size:
445.492.224 BYTES
Bundle Id:
com.ring
Relase Date:
2014-11-19
Last Update:
2021-08-24
Make it happen!
Ring - Always Home 5.43.0 Update

Version 5.43.0 (2021-08-24): Enjoy a fresh new Ring app update, including bug fixes and improvements. By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy-notice) for additional information..

Version 5.42.0 (2021-07-26): Enjoy a fresh new Ring app update, including bug fixes and improvements. By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy-notice) for additional information..

Version 5.41.0 (2021-06-30): Enjoy a fresh new Ring app update, including bug fixes and improvements. By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy-notice) for additional information..

Version 5.40.0 (2021-05-28): Enjoy a fresh new Ring app update, including bug fixes and improvements. By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy-notice) for additional information..

Version 5.39.0 (2021-05-03): Enjoy a fresh new Ring app update, including bug fixes and improvements. By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy-notice) for additional information..

Version 5.38.1 (2021-04-08): Enjoy a fresh new Ring app update, including bug fixes and improvements. Your feedback helps us make the Ring app better for everyone. Send suggestions to [email protected] By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy-notice) for additional information..

Version 5.38.0 (2021-03-31): Enjoy a fresh new Ring app update, including bug fixes and improvements. Your feedback helps us make the Ring app better for everyone. Send suggestions to [email protected] By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy-notice) for additional information..

Version 5.37.1 (2021-03-19): Enjoy a fresh new Ring app update, including bug fixes and improvements. Your feedback helps us make the Ring app better for everyone. Send suggestions to [email protected] By using this app, I agree to Ring's Terms of Service (https://ring.com/terms). See Privacy (https://ring.com/privacy-notice) for additional information..

Version 5.35.0 (2021-01-29): Enjoy a fresh new Ring app update, including bug fixes and improvements. Your feedback helps us make the Ring app better for everyone. Send suggestions to [email protected]

Version 5.34.0 (2021-01-07): Enjoy a fresh new Ring app update, including bug fixes and improvements. Your feedback helps us make the Ring app better for everyone. Send suggestions to [email protected]

Version 5.33.0 (2020-11-24): Enjoy a fresh new Ring app update, including bug fixes and improvements. Your feedback helps us make the Ring app better for everyone. Send suggestions to [email protected]

Version 5.32.1 (2020-11-02): Enjoy a fresh new Ring app update, including bug fixes and improvements. Your feedback helps us make the Ring app better for everyone. Send suggestions to [email protected]

Version 5.31.0 (2020-09-30): Enjoy a fresh new Ring app update, including bug fixes and improvements. Your feedback helps us make the Ring app better for everyone. Send suggestions to [email protected]