Norton Secure VPN is a security app from a consumer brand trusted by millions of consumers. Protection for your device against cybercriminals, browse more anonymously, change your location, and helps block advertisers from tracking your online activities! Turn any public Wi-Fi into your personal hotspot!
► HELP PROTECT YOUR DEVICE FROM CYBERCRIMINALS
When you connect to public Wi-Fi, cybercriminals may spy on your online activity and steal your sensitive information, like passwords and credit cards details. Norton Secure VPN uses the same encryption technologies that leading banks use to help protect your data.
► BROWSE ANONYMOUSLY
Mask your online activities and location with our no-log VPN. We don’t track or store your online activity, so even we don't know what you’re up to!
► CHANGE YOUR LOCATION
Just change your virtual location so your IP address can’t be tracked!
► BLOCK AD TRACKERS ADVERTISERS’ TRACKING COOKIES
We help block ad trackers by intercepting cookies and removing your identifying information. Websites will no longer be able to track you to deliver unsolicited ads at a later time.
► TURN PUBLIC WI-FI INTO PERSONAL HOTSPOT
Turn any public Wi-Fi into your own secure virtual private network to help keep your personal information safe, and your online activities private.
The KRACK attack puts Wi-Fi connections at risk. Use Norton Secure VPN to help encrypt the information you send and receive, for protection against this new threat.
With Norton Secure VPN, you can pay bills at the airport or check emails at a café without worrying about cybercriminals stealing your passwords or monitoring your online activity.
Going online in public just got better. Get Norton Secure VPN and go online in public, more securely and privately.
► SUBSCRIPTION DETAILS
• Norton Secure VPN Subscription: Provides more secure connectivity for your mobile device.
• 7-day trial requires activation of annual subscription.
• Payment will be charged to iTunes Account at confirmation of purchase.
• Subscription will renew automatically at the end of the subscription term unless canceled. Cancel in your iTunes account before end of trial to avoid payment.
• Account will be charged for renewal within 24-hours prior to the end of the current period.
• You can manage your subscriptions and automatic renewal may be turned off by going to your Account Settings after purchase.
• Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
• Annual subscription is for one device only.
For feedback and suggestions, visit the support forum: http://www.norton.com/wifi_support
For a detailed list of features, visit: http://us.norton.com/wi-fi-privacy
NortonLifeLock respects your privacy and promises to safeguard your personal data. For more information: https://www.nortonlifelock.com/privacy/gps-english
•Start your 7-day trial* to help protect your Wi-Fi connections now!
*7-day trial requires activation of annual subscription. Cancel in your iTunes account before end of trial to avoid payment. More details below.
Norton Secure VPN & Proxy VPN App User Reviews & Comments
Just don’t even bother to download itYo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!.Version: 2.5.2
Love it but could be better.It does what it is suppose to do however it doesn’t always help with the apps I use like Disney plus or Cartoon Network app. I want to use this so I could still access my apps like Disney plus and with the content and language still in English. It only turns the language into English and the content like the words of the places on the film are in the country that I’m physically in native language. I also would want a way to use it for my Apple TV where I could just change the dns to Norton server and then both the content and language would be in English but that is not an option either. I honestly think that the only reason why it worth it is because Norton does not log you data or sell it to 3rd party companies for profit. Also there app is super easy to understand and operate. I greatly appreciate that part..Version: 3.4.7
This is Not an “Always ON” VPN!This is Not an “Always ON” VPN. Recently, due to circumstances out of my control, I was a victim in a compromised network. I’ve used a few different VPNs before and always thought they were a good ideal pre compromise. But now having personally gone through a compromise, a VPN is not a luxury, it’s a necessity! This is what led me to try Norton’s VPN. It’s supposed to be an always on VPN and one of few well known companies that offer the VPN across both Mac and iOS platforms. Currently I’m only using the service on an iPhone. I limit my digital footprint and exposure as much as possible. I don’t use WiFi at all, the Norton VPN only runs on a cellular signal which never gets turned off and yet whenever I go to check it in their app8 out of 10 times it inevitability has to search for a signal and always takes a good couple minutes to find the signal an turn itself on. This is unacceptable for an “always on b VPN”. Norton, you need to do better!.Version: 3.4.3
STOLE MY MONEYDownloaded this app and didn't do it for me. Closed my account and deleted the app. Surprise surprise, wells later they charged $32 from my debit card. I called Apple because I was confused why I was charged. They told me it was the app the be that had charged a membership fee, it was so hard to find a phone number for Norton! Turns out they do not have Customer Service..? No wonder why! I had to call technical support, asked to be directed to someone else for some customer service. He was rude and asked if he could know what I was calling about, I explained and he's telling me to call Apple, that they do not have an app for iPhones... what? I explained I already spoke to them and that I needed to talk to someone from Norton because I did not approved that transaction. He just stayed quite. I asked for a phone number amor be transfer and he told me NO. I wouldn't trust this app if I was you. Not even to see if it works for you. Because if it doesn't, they are gonna charge you anyways for trying the thing out! Good luck!.Version: 2.3.1
Awful VPNI wish there was a way to give 0 stars. This is the worst VPN guaranteed on the market. Why? If any other VPN connects it is automatically better than this one. I really tried using this. I’m in Africa and a VPN is a must. But I have spent literally 45 minutes trying to get this to connect to any server and it fails every time. Doesn’t connect. I close the app out, pull it back up try again and nothing. This is nothing but a scam. Do yourself a favor and absolutely do not buy this app. If you want a way to waste time and be aggravated trying to get this app to connect then maybe this is for you! If you are like every other human being in the world and just want the app to work like it says it will, don’t get it. It doesn’t work. Biggest waste of money in my opinion. Never connects. And on the rare. And I mean RARE occasion it does (maybe once every few days) make sure to not close your phone or the VPN will shut off as well. Allow me to give you some other things that are better to spend your money on. 1) Paying for a fishing trip to the Dead Sea where there are no fish 2) Paying for a sky diving trip and not being provided a parachute. 3) Paying for the experience of using a fork to eat soup. 4) Paying for a new water bottle that has a hole in it. Any one of those purchases would be better than this garbage app. Do yourself a favor and don’t waste your time or money on this..Version: 3.0.1
Why?I live in the San Francisco Bay Area. When I connect the VPN it frequently connects to a server in the eastern United States!!! Why? There are numerous WiFi hotspots to connect with within a couple of miles from where I am, many within walking distance. This never happened when I was using McAfee’s similar product which I am thinking about going back to. Please explain the reasoning/technical considerations if any for this puzzling protocol. Also you make reference to a ‘location’ option. I don’t know what version on this software you are using but what I have installed has no such option. I do have a ‘region’ option but that only allows you to change the ‘country’ you want to connect with. Really???? Why would I want to connect to any other country? This software needs to be burned so the developers can start all over again as this software in its current configuration is not working period!!.Version: 3.5.6
VPN Configurations ProblemDownloaded the app maybe around six months ago. Worked great and was speedy in the beginning. After sometime it began to slow down my updates. Also, it used to two two locations with Japan and Singapore. Now it only gives the Singapore location. Suddenly, within the last month, the app won’t turn on and wants me to allow VPN Configurations. I allow it but it does nothing but gives me an error and won’t turn back on. I contacted tech support who really tried to help but couldn’t. Seems like their only solution (one I did before I contacted them) was to delete the app, restart my iPhone, then reinstall the app. Doesn’t work no how many times you do it. So now I have a VPN app that I paid for and doesn’t work. I want to give this app 5 stars from the beginning but with the slowing down of updates, only one location, and now inoperable, I give it three stars in the hope that somehow they’ll fix the issue. I reside in South Korea..Version: 3.3.4
This app worked for very little time after install.I’ve been a Norton subscriber for years, and I still have a membership only because my laptop has Norton installed and that’s the only part of my subscription that’s usable. After installing the app on both my phone and iPad and going through troubleshooting steps with the chat server multiple times, I have had zero luck and there have been no updates or patches in quite some time. I’ve uninstalled/reinstalled the software, confirmed VPN setup, changed server selections through every available option, tried auto-select server, confirmed that my subscription licenses weren’t conflicting because of any duplicate listings, restarted the device and every other step that’s been suggested with zero resolution. This app would be great if it would just actually connect to literally any server on the list..Version: 3.5.6
AppWould give a 5 star but I have to continually go in and sign in or reconnect my VPN which seems like for what I’m paying I shouldn’t have to worry about it. That’s why I canceled the service thru my internet provider which got compromised and everything was decrypted even though I had the Norton protection and VPN on my system?? So now I’m paying for the better product I’m hoping and so far I’m still havin to constantly resign in and re connect the VPN to protect me when on the internet?? So now I went as far as to get a new router from my internet provider and Norton is still telling me that it’s been compromised with what they call “the man in the middle” can anyone help with any solutions??? On this ???.Version: 3.5.4
Connectovity issues on ios versionHey, I love norton and Symantec, I use their products on my pc including norton secure vpn and have been a paying member for years. As I said I I use norton secure vpn on my pc and have no problems but on the ios version I have some connectivity issues, its sometimes a bit slow but the biggest problem is that whenever I open my phone for the first few seconds it disconnects from the wifi and I dont have internet, What I do is close the app that im using and go back to the homescreen for a few seconds and it will fix itself but its a bit annoying opening instagram and having no connection and having to close the app and wait for 5 seconds for the internet and vpn to start working. I know its the vpn and not my home wifi because I have done some tests and this doesnt happen with other VPNs. Its not a huge issue but I would love to get it fixed..Version: 3.4.1
Haven’t tried itOk I get it that I haven’t used the app and the things in it. But I was just searching on google while your app kept popping up and when I tried going back it kept sending me to the AppStore like 7-9 times like seriously. Your ads are out of control and it’s driving me insane. Are you guys happy now I downloaded this? I finally downloaded it and I’m never using it and I’ll huff leave it on my phone. This is ridiculous I know this is review is supposed to be on how good or bad the app works but the ads are on your apps so you are held responsible. Edit: ok I’m not even an adult yet and I know I sound childish but please control your ads. I accidentally ran into your ads while I was searching on the web. Now it’s to the point whatever I search a few minutes later your ad shows up and it brings me to the Apple store....Version: 3.3.7
Norton finally got it, with this versionI have been a fan and huge supporter of Norton products, for many years. Earlier versions didn’t allow control over whether the VPN was on or off or the location of the server to which you’re connected. With the latest version, you can turn off the VPN when you need (like when some apps or websites can’t figure out where you are), and you can actually pick a country to be connected to (ones like Canada, countries in Europe, et al.). The speed is exceptional. After you install this on your phone, you’ll soon discover that you’ll want to put it on your computer, too. Outstanding VPN..Version: 3.5.3
VPNIt was Working Great when I first got the VPN Now, overtime it has Continued to kick me off & shut down on me which in-turn drops me out of any app that I’m in or progress that I’ve obtained.. Very frustrating when your trying to take care of business things & on a timeline of production at times for processing of thing’s unfortunately it doesn’t help either when I’m paying high dollar 💵 $ for the the App & I should be receiving it free because it comes with my Internet Service Provider ( They Are/have a Collaboration) together & I’ve discussed the issue multiple times with them, though figured, Well maybe Since I’m Paying for it instead of getting it free ( which I actually Do pay $ through my internet service anyway, that’s why you pay a larger cost for this feature) but it hasn’t helped or Made a Difference!! Still Doesn’t Work 75% of the Time .. Not Happy.. Please try & Fix this ASAP or I’ll have to choose to take my business Elsewhere!! Thank You Kindly In Advance!!.Version: 3.4.3
Thank you so much I give you. 5 👍👍👍👍👍👍👍. I Thank you we love you all at Norton. As a team it takes all you wonderful employees to make it work and to protect us around the clock also what’s the LifeLock we deeply appreciate the extra security of the people in reference to the team that worked and I a in t LifeLock inside Norton all of you do a fantastic job so thank you I have used Norton for many decades and now it’s even better with LifeLock so together you guys keep up the great work because we couldn’t have it this way if you guys did not do that thank you thank you for the great job thank you to all the employees that are involved thank you to all of you thank you thank you and God bless❤️❤️❤️❤️❤️👍👍👍👍👍❤️❤️.Version: 3.5.6
Solid VPN, Good Device ProtectionI have the full Norton program for my iPhone, iPad and MacBook Pro and feel it is excellent coverage for a good price. The VPN is what I was most concerned with as I have had bad experiences in the past with lone wolf vpns. Occasionally, it slows down my devices’s response but that is to be expected. Also, I have found if I am having a slow response, if I take my device out of the cover/protecter things speed up. No problem like that with my Mac book pro. It’s only with the iPhone and iPad. When you install Norton do exactly as the instructions direct and you’ll have no problem. Just don’t “help” the instructions. Somewhat tedious as you install everything on all your devices but worth it. I recommend these programs. Buy only what you need but buy the program you need if you intend to add devices to your coverage..Version: 3.5.1
Best VPN ever madeThis VPN is the fastest and most accurate VPN ever created for the public. Phones and devices are entirely hidden and can not be located by any source known to man. My phone has twice the speed, twice the ability to find internet search criteria with zero interference from ad companies, carrier services, phone maker or any other party from any source. No other VPN can even claim to compete or offer the protection given here. Simply Amazing that a VPN has broken the barriers that all news media, social media, marketers, phone companies and manufactures said will never be accomplished in this lifetime! Well, they are all wrong!!! Do not look any farther. This is the VPN that your wanting. I was not paid and have zero “ZERO” connection to any person or persons with offers or self gain to write this review. I am not a professional review personnel and have zero affiliation with any company that is connected to any source traceable not any Avenue- Period!!!.Version: 3.4.2
Not impressedI am very disappointed in the service that you provide, I am very concerned about the level of rata ( unauthorized remote administrators that are operating illegall and federally banned mirroring software. Do I need to contact Homeland Security directly or is this something that you think you can handle, it’s a big joke around here and the most common response is, “ cmon man everyone is doing it” I operate a C++ browser and it requires me to maintain a reliable VPN, I’m not saying that your not doing your job and I have always been very impressed at the speed that my vp gives when sea monkey is running however the blind ignorance that is enveloped this area, in parallel with the corona pandemic has me wondering if I am Abel to even move forward, my best guess is that utilized 6g on an illegal platform and I am requesting a look into this area as soon as you can, thank you again for maintaining a secure work platform, and good luck and exterminating the rat infestation that is plagueing the nation. Sincerely Darren Clark.Version: 3.5.2
Best Antivirus VPN Protection 4Ever!This is the best of the best antivirus protection for all your devices: iPhone, Mac, PC, Tablets, and much more. You can read many Webpages from several countries, all that it allows, and at the same time, your connection is protected from hackers, by this antivirus company who developed Norton, since the first years of Personal computer. Is the most ranked and reliable company, which offers you Lifelock protection for all your personal data, and all your digital privacy. I highly recommend it. I’ve been using it since 2000, while studying Information Systems, Major in Computers, and all my data has been protected and have not had any virus problem, or attacks, no data loss, no hard drive loses. Thanks God Almighty for Norton Lifelock (previously Symantec), who has been protecting my computer, hard disk, flash memory data. This is the best VPN. Have a Free trial and you’ll see!.Version: 3.5.3
Happy with nortonI have had norton before and loved it and glad I have it again. The only issue I have with it from time to time for some reason it turns off apparently by its self, then this last time I had to sign in twice as it didn’t seem to recognize my password. Other then that it I like having norton by my side. That was then now in late October my norton security has added a privacy icon and icon for vpn also now in norton security, these new icons have not been there from the initial subscription only recently. My vpn app tells me it’s on but up in the upper right corner at the battery & signal bar never displays the vpn on icon in that area anymore even when I run the app I have no upper right icon Is norton slipping? Or changing the apps around with out letting me know?.Version: 3.5.3
Works better for me than Nord VPNFour stars because, overall, the app does what it’s supposed to do. It’s been more reliable for me than Nord VPN. However, the set up experience was awkward for me, and in the end, my original account had to be superseded to get it working. I had a subscription before for Norton 360, but due to limited seats for devices on that plan I had to bump off my Mac so I could use Norton Secure VPN on my phone. Then, after bumping off the Mac I could no longer use the seat for my phone—despite that being the reason for bumping off the Mac in the first place. I had login issues several times on the Mac and my iPhone afterwards with both the original email and my back up email but eventually it worked. I decided to purchase 360 deluxe, and now, I can use Norton Secure VPN on all my devices..Version: 3.4.3
Needs Some Minor Issues Ironed OutEchoing what others have noted, the error message/push notification that warns me that I’m connected to an unprotected WiFi and to turn on VPN when Norton Secure VPN is *already on and active* needs to be fixed *immediately*. Lack of urgency (at the time of this review, the last update to the app was two weeks ago) in getting this issue fixed is not encouraging. VPN is very solid and stable on my home WiFi network, but unreliable and disconnects from WiFi often when using open, public WiFi spots — which negates the whole point of having a VPN client on a consumer mobile device. I wish the app allowed a bit more granularity in being at least able to have option to select which U.S. states the VPN is routing through for those who need that functionality on occasion..Version: 3.3.1
Horrible!This app is a joke. I would not recommend it. I’ve now had it for about a year and it simply does not work. I would rate it lower if I could. I will not be renewing my account with them after this month (which is the year marker). Last year I received a letter from the IRS telling me that they suspect someone else is using my SSN to work. Long story short, I opted in to a VPN to help secure my mobile devices. I chose Norton because it seemed like an all in one...lifelock + antivirus + firewall + VPN. Although I do like the lifelock feature I absolutely hate the VPN. It doesn't hold up to it’s claims and is extremely finicky. There have been several times that my app shows I am connected to a US based VPN database, however, when I use safari my search results are showcased from the UK or AU. I do not trust this VPN feature and would strongly suggest that you look elsewhere because it is not reliable or secure in my opinion..Version: 3.4.0
Better than mostI’ve tried several VPN’s and this one like most will disguise your IP and block trackers but it also switches on independently meaning I turn it off it turns itself on, I turn it off it turns itself on - and so it goes unless you block its access. If it was auto protecting because it felt your Internet access was unsafe that would be one thing - but that isn’t the case. It can, I assume unintentionally, interfere with cellular data when wireless internet is not available and there is a large amount of pages that won’t display not because there blocked by the VPN but because there denying access due to the way the IP was masked and the “signal” as it were was routed. For example when accessing Google with the VPN on you might have to make several attempts to establish that connection and use Google. I don’t know if they have corrected this with the new update or this is simply inherent in all VPN’s only time will tell as tech improves. Oh and it is rumored that although - and I actually I like Norton - your personal history etc. is masked/hid Norton itself can ultimately track it - but that’s only if you believe some of the guys working in Military Intelligence- and no that’s not an oxymoron. So if you have to have one form or another of big brother watching I guess I don’t mind Norton. Ok got to go 5G is on the way and pervasive AI is right behind it - so to all a good night.Version: 3.3.5
Your DecisionI was going on my second year of service with Norton. Didn’t have any issues until I changed my phone number. I couldn’t access my account. Contacted customer service and they said I would have to set up a new account because of the two factor authentication (?). Anyway, I asked why can’t they just change it to my new phone number. They said they can’t do that. Never received an answer as to why. I’m very frustrated. Asked them for a phone number. After a few tries of asking for a phone number to talk to someone, they finally gave it to me and said the answer would remain the same, no refund and I would have to set up a new account. As a customer, I am supposed to trust these guys? Absolutely NOT! I will take my business elsewhere. If I could give negative stars, it would. Never seen a customer service like this. I would caution people before using this company. Ultimately, it’s your decision..Version: 3.3.6
Great, however.Love the services this app provides not just for one device but to have the versatility of multiple devices as well as direct setup through routing systems makes this one of the best in my opinion. However, the app itself for iPhone does sometimes tend to sign you out automatically and even though your phone may say it’s still securely connected I’ve found that this is not the case. If an app is going to go as far as asking for the permissions to attach itself my phones general settings than it should at least be available to use without having to continually manually sign in through the app. Again opinion..Version: 3.5.5
Turns itself off and exposes your private dataIt turns itself off without warning, potentially exposing your data on unsecure wifi networks! A flaw that defeats the whole purpose of having a VPN app! It is actually worse than having no VPN at all, because it gives you a false sense of security, causing you to communicate info such as a credit card number on an unsecured network because you believe you are on VPN when in fact the program has turned itself off. Unbelievably shoddy product! I have been a user of the Norton virus software. Seeing their wifi “product”, I am having to re-assess this company’s overall quality control practices. How could a “reputable” company like Symantec put out such a flawed VPN program? And do I want to trust them with my virus protection either? I need to switch to a different vendor for both solutions..Version: 2.5.3
This has problems...I’ve been using this for about a week. Once this is installed on my iPad Pro 12.9: Using my SlingBox is not possible with my iPad mirroring to my Apple TV. It worked flawlessly before. Trying to use the FiOS mobile app, at home connected to my Fios router, it cannot find the set top box. It will not allow me to turn off the VPN and remain connected. Lately it just keeps turning itself back on, after I turn it off. Even when I can get it turned off, I have no internet connectivity both with the WiFi AND Cellular service. When I turn this software off, it should stay off until I turn it back on. It should not interfere with my internet connection when I turn it off! I have to uninstall the app to get my internet back. I’ve done this three times when I really need the connection and it would not let me get to the internet. As soon as I uninstall it, my FiOS app works fine. I am in my own house and I can’t turn it off. This should be fixed. I am a paying subscriber for other Norton products, and I just signed up to pay for this. Please get on these problems quickly. I was trying to get directions using google maps on my phone, and the VPN was preventing getting the directions. I deleted the app, and the directions came through immediately..Version: 2.3.2
Norton VPN, watch out!Like the anonymous online, but it can cause me to not get online now and again. Sometimes nothing will load in Safari, and when I turn off VPN and everything works fine. So it needs some work. A couple of weeks later: Received an email from “Ray” at support. Had several suggestions, one of which was to delete it from my ipad and reinstall from the app store to make sure I had the most recent build. That sounded like a good place to start, so I deleted the app, but it didn't entirely go away. There is 8 kb left on my tablet that WILL NOT go away. It cannot be deleted either from Home or Settings/General/ipad storage. It goes away and comes right back, even with a cold boot. This causes the app store to see it as still there, so the app store option is “Open”, but nothing happens. It won't run or reload. Two levels of chat support gave up on it, though they did give me 15 days extra on my subscription. Whoop-de-do. Also run on my iphone and National Weather Service app loads ten times faster when I shut off the VPN. I've been with Norton a long time and have generally been happy. Not this time. Looking around for another VPN, and not looking forward to the minor Norton presence that I can't get rid of..Version: 3.5.1
Great Product But Has Issue. Can You Help?I have used Norton products since the creation of the world and I am very happy with them, and I have a valid license for this app. I recently upgraded to iOS 14.0 on my iPad and iPhone. After the upgrades I could not access the web without significant delays on both devices. I deleted the app on both devices and the re-downloaded on both devices. It corrected the issue on my iPhone but not on my iPad, which is an iPad Pro, Model # ML3Q2LL/A. Did all the other network troubleshooting. Rebooted iPad, Reset Network Settings, rebooted router, etc. Can you help me out? I still think it’s a great product..Version: 3.4.3
Never worried about virusesI’ve been a Norton customer for more than 5 years, so when I saw that Norton has a mobile app, I immediately tried it and loved it. It does want it promises. Enabling the experience to have an IP that is from a different country allows you to gain access to certain services only to that specific country. I feel safe to say that no mobile smart phone virus -if there’s any confirmation of an existing one- has threaten the usage of my smartphone. Do be aware that cell phone data service that is weak in certain areas due to not having enough signal strength, does mean that having a VPN on at the same time also lowers your internet speed. Regardless Norton has always delivered it's promises..Version: 3.5.6
Doesn’t work, limits phone usabilityThis app is a giant pain in the neck. It does not maintain a VPN connection on my iPhone 8, so I have to try to reconnect EACH time I want to use my phone, whether I’m in a WiFi zone or just using cellular data. Reconnecting can take 2, 5, 7, or endless attempts, sometimes not connecting at all. Without connecting, I can’t use my map app, my weather doesn’t refresh, and so on. This makes my phone usability total garbage. For instance, yesterday I got caught in a construction zone and needed a quick detour. I tried to open my map app and it couldn’t refresh with my location until the VPN connected. I tried to connect over and over, but it didn’t work and I couldn’t get a route. This has been happening the entire first month of my subscription, although the app worked much better during the trial period. I do not recommend this app. I really love the idea of a VPN, particularly when I’m using a public WiFi, but being required to wait a few minutes or more each time I lift my phone to use it in my own home or when I’m out on the road is a huge headache. I wish I would have cancelled before I got trapped in a full year’s subscription..Version: 2.5.3
Functional, but has its quirksI’ve only been using it a couple days, and for the most part it seems pretty reliable. Sometimes it drops the VPN connection after establishing and initial connection, but it usually recovers. I’m not sure if this is a problem with the app or the WiFi network I’m connecting to. After installing the app, for reasons unknown, I could never connect to a server after accepting the terms and conditions. This went on for several hours even though I could access several other Norton sites. For whatever reason it finally started working. I was about to give up on it and try another app. One minor annoyance that should be an easy enhancement would be to support landscape mode. This is especially needed for iPad users as it makes multitasking more cumbersome without it. The application stays in portrait mode even when the device is oriented in landscape mode..Version: 3.0.1
VPN issuesI just installed this on my iPhone after the VPN stopped working from another Norton email account which expired and was not told about the VPN expired. After contacting Norton antivirus and waited for about 20 minutes for support. Support was somewhat helpful except never told me why my account didn't work until my second call when I realized, I was being forced into another upgrade and that my second email account was only for three Pc's and not for iPhones. By this time, I had to contact Norton again and find out that I couldn't add my iPhone to an existing account/ email. Finally, I was able to get a new agreement and now, I have 5 devices, two pcs and one iPhone. After updating both my pcs and iPhone it worked but with a new issue. My iPhone kept looping and would restart the Apple screen. I did some research and after, uninstalling apps, resetting the app, pulled the SIM card, it still kept looping. Finally, I found out that Norton Antivirus had a Time bug, I had to change my date and time back to December 1, 2017 @ 5:42 PM and than reset my iPhone. Now my iPhone is working without interruptions. VPN is good at times but I have at times manually have to set the VPN, daily and if I logout I have to re connect it manually. Thanks for listening, Marty McCafferty.Version: 3.2.2
Have to force close and restartAfter the last update, about a week ago I have to force close and restart the app on iPhone and iPad because the screen will not let me click on the turn on vpn icon? Basically if the app is already open in the background and the vpn disconnects I cannot reconnect without closing and reopening the app because the screen is dead and will not let me click on connect. Same problem on iPhone and iPad app running iOS 12. Have already tried logging out and back in. Have already deleted and reinstalled the app on both devices. App is basically worthless after last update. Please fix for those of us that travel for a living and use a vpn 24/7 in hotels and airports where the Wi-Fi automatically logs out out when you close your phone because this bug is literally wasting a hour of my time every day!.Version: 2.5.4
Needs workI was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage! This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one! This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day..Version: 2.2.2
JunkSince there has been no response from product support to the ongoing issue (other than the first one to this review which was no doubt a bot), today I switched my PC to McAfee and VPN to ExpressVPN. Goodbye and good riddance. The developer responded to the review in the App Store. I followed their instructions and there has been no response in over a week. It makes me think that the robotic response to critical reviews is for show only. As I said in my original review, I tried a few times to get Norton to respond before putting the review in the App Store. Proceed with caution. This app is junk. I converted from another VPN app (which worked fine) because this one is part of the bundle on my PC. I am sorry I did that. Norton VPN frequently disconnects. Incredibly frustrating when it does that when I’m in the middle of working on something and then work is lost. I have shared the behavior with Norton multiple times over the course of months and there is no response. Glad to take my money. Not helpful in addressing the issues..Version: 3.4.0
Affects my data service.I have an iPhone X. Renders my data service useless, whether I’m home, at work or wherever I’m at. I cannot depend on this app, I have no idea if this app even does what it says it does. I logged out and bam now I have internet. It got to the point where I was turning my phone off and back on every day trying to get my data/internet service to work, too often my VPN wouldn't even turn on. I decided to discontinue my subscription to this app after a year of having it. Frankly, I lost interest to contact support, Norton will have to fix this issue w/out my encouragement. I think this app might work best if you have a Wi Fi connection which I do not. I bought this because I have LifeLock, at least LifeLock works. I would renew my subscription if Norton could prove to me it has resolved this issue/s. I hope this app works for you..Version: 3.2.2
There’s some things to consider jsSo overall I like the brand Norton, so once I got a new pc I decided to give “norton for gamers” a go and really can’t complain too much because I got it for $30 for the entire year of 2021. Now with that said there’s still some significant issues, seeing as this is the vpn review I’ll keep it on topic with that specifically. The issue that I have noticed with the vpn is certain websites (like twitter) for instance won’t load properly and some online apps that I play, also won’t be able to connect. Now call me crazy but half the reason I wanted the VPN was because one of my online games has had issues in the past and some players lost their accounts as a result. A vpn that I can’t have on consistently is useless imo and I’ll probably be looking into express VPN for my VPN needs..Version: 3.4.6
Not bad. Better than Kaspersky.I dumped Kaspersky Total Security 2018 for Norton because it had the same features. So far, I have not had a problem with either the Windows 10 X64 program nor any iOS programs for the internet security. That makes me happy. The only thing I would discuss is that the password program doesn’t always do what you ask or completely ignores when you enter in new information. There is sync option and I assume it automatic upon login but not sure. Otherwise, this has not been a problem like the last program. The last thing is, (I know the answer, this is rhetorical) why in the hell can we not US based customer service. Culturally, we understand our problems and needs better than xxxxxxistan, Phillipines, India, where ever I end up..Version: 2.3
Slowness has been addressedUpdate There have been two updates since my original post. The updates have corrected the slowness issue as I am now getting in the neighborhood of 200 Mbps consistently which is acceptable for going through the VPN. Original Post Using a VPN I would expect to take a small hit with my speed. However, I never would have imagined how much my speed would be impacted. I can do a speed test while on my home WiFi without the VPN and get 250+ Mbps consistently. When I turn on the VPN my speed drops to at most 50Mbps! It does not matter what region I select the VPN to connect to. This is unacceptable as I cannot justify paying for such a performance degradation. I have been a Norton customer for many years, but unless this is addressed I will be canceling my Norton VPN subscription..Version: 3.3.1
Works most of the timeThe app really is terrific and I would not consider using a computer tablet or smartphone without it, however, it has some issues: It occasionally drops its connection without notifications. I’m busy using the device, so I may not notice for hours that the connection for the VPN has been lost and my device is no longer protected. To resolve this issue, I often have to reboot my device which may leave a website open, which I have logged into. I have NO IDEA what repercussions that will have. I have not been able to install the latest version on my Mac IPad. My iPad and my MacBook are only about a month old. My iPhone is about a year old. I am a retired computer pro. Bobbye Hammond.Version: 3.5.6
BrowserOk there is one problem the browser you can’t you it correctly it does not let you the website do not load in also. Computer Norton I have this on my computer it works really good it’s just I have a space problem and I thought that Norton can get rid of the junk I have more than one anti virus but one of them says that I have a lots of junk and Norton should be able to take care of that but not for me. It does work but not all the junk but this is my favorite favorite anti virus but they is some issues but everything has issues. Like the tool to remove junk does not work as well I pay a lot of money for the company it’s really good thanks a lot I mean it..Version: 3.4.7
100% Trash VPNThis thing constantly disconnects and takes forever to connect. It will hijack the data on your phone so when it won’t connect and because it isn’t working your data doesn’t work on your phone without it. You can turn off the VPN but no data will work without their VPN connected so then you go around with no data on your cell phone. I uninstalled it to try to install it but can’t even log back into it to set it up again because it won’t connect. I think someone is pumping the ratings for this app because it used to be around 2 stars. The VPN on the desktop computer also has the same connectivity issues to where I have a hard time staying connected to the internet. Maybe needless to say at this point, I’m cancelling my subscription and running as far away as Norton as I can. I should have never returned..Version: 3.4.1
Not SureFrankly I’m not sure whether or not I need those or not but since it comes along free with Nortons Security how do you said it might as well go ahead and use it with my Wi-Fi system. As I was told by a retired Computer programmer, it’s more useful when you have a business account that’s 80 and you’re traveling way from your office itWould be wise to have this. However from the normal home owner and their normal Wi-Fi, it doesn’t hurt anything but it probably doesn’t do much either. As long as you have a good virus protector as your main reason for purchasing Norton in the first place, the VPN is enclosed FREE so why not have it just as use the free password saver. No I don’t want the password saver as I have two already and ones enough..Version: 3.4.3
After update horribly broke unless you work aroundUsed it for more than a year, great product. Then they “updated” to a new app, VPN secure. Would not work on iPhone; would connect and go in circles and then if you turned it off it would try again...nightmare. To turn it all the way had to delete and reinstall the app. Today figured out at the Apple store (while the genius was busy NOT figuring out how to turn off VPN, b/c same glitch) that when you have a VPN program the new iOS /Symantec sets to “connect on demand.” And this is the grand evil. You don’t have to delete to turn it off when you need to. You have to change the setting. In “settings” go to “general” then “VPN.” You should see a VPN connection; click on that. It will show the current VPN settings, but scroll down to see the slider button set to “connect on demand” and turn it off. NOW the on/off slider in the Normal VPN tab—and the on/off within the app—will work. Only 3 stars b/c it’s inexcusable I had to figure this out on my own and Symantec hasn’t fixed or told us for a month...but now it’s back to working normally and well like it did for the first year..Version: 3.0.1
Feedback on your appI have had the VPN for over a year but only had this app several moths ... it works so much better than just the VPN ... there are still two areas to address ... it cuts off all the time ... and second my iPhone kicks it completely off the phone twice now on the first and second security updates run iOS 12 &. 12.1 I had to completely reload the VPN and app ... actually I have loaded the VPN app but still haven’t gotten it to reload my actual VPN I pay for yearly as of this moment ? But I am trying ... any tips on performing this task the easiest would be appreciated:) thank you overall great app ... just don’t get why my phone keeps deleting the entire thing ??.Version: 3.0.0
CindyDI have been using this service for some time now. I have been having problems with my phone just shutting off randomly and suddenly overheating. I immediately turned it off cooled it down then ran Norton’s security in an attempt to remedy the problem and it still exist. One day it appeared that someone was actually in the phone I noticed things on my screen moving around pretty fast. I also can never tell if my VPN is actually functioning, when I open up the app it is usually off and I have to turn it on so it is giving me false security with the VPN icon on but the actual app is not actually on! Please let me know if this is something you can remedy or if I should find a new service to cover my devices. I am the only person using my devices. Is there a way that you can tell if someone is accessing my account? Thank you! Looking forward to your feedback!!! I never received any feedback from my previous Rating!!!.Version: 3.5.6
Best VPN ever. Just Needs More Security FeaturesI Love This App Because It Give Me Full Privacy Online And On The Web. Also I Like Because On One Of The Websites Said. If You Make Any Edits. You IP Address Will Be Publicity Visible To everybody. But No. They Don’t Need To Know My IP Or Where I Live. The Website Collects My VPN’s Fake IP Address And Location. And Not My Real IP And Location. It Also Gives Me A Fake Location So If Anybody What To Know Where I Live. They Don’t. They Get Sent To The VPN’s Fake Location. I Also Like It Because It Blocks Ad Trackers And Speeds Up My Internet And Save Data. Also I Browse The Internet Anonymously And Nobody Know Where I Live, My Real IP Address, My Name, Who I Am, What Do I Look Like, My Personal Data Or Information, What I’m Doing, And Much More. It Need More Security Features. Like Block Analysis And Social Trackers.Version: 3.4.6
Happy😍You guys are spoiling me! Had some issues yesterday with my VPN service and discovered they’re were some protection still keeping my phone secure ! I was frustrated but Mobil service realized why and stayed with me until they could get me a log in screen. I felt very lonely without you 😊... thanks for doing such a fine job protecting our security! ❣️👈🏽 I recently had issues with an app and in error thought it could be communication errors at the Mobil site connections but found the mobile units were doing great . There was an error in the settings with child restrictions. Thank you so much Norton for the guys who understand even the characteristics of the clients and the customers 😁❣️.Version: 3.5.1
Been with Norton for over 30 yearsReally disappointed with their tech support people. I could ask the same question to 2 different techs and get 3 different answers. Their support was A+ years ago but has really gone down Hill. I chatted many different times for long periods of time and can’t get a straight answer from anyone about the VPN. And that’s if they can understand English or if I can understand them. When I contact tech support I expect technical support. I retired as a senior network administrator for a small county with about 1000 PCs connected plus mainframes and vax systems. When I have a question I have already researched the problem before I call. Just disappointed with their support which only gets me frustrated with the product..Version: 3.4.6
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!Version: 3.5.6
Setup and forgetThx Norton for a great simple but extremely effective product, easy to setup and what we all want is just forget while yr product does it’s work! Totally recommended..Version: 3.4.1
Fantastic!Anything coming from Symantec is already almost guaranteed to be the best around, in my opinion. This app gives me real peace of mind although it does interfere with some other apps that require an Internet connection on occasion. All in all, I'm very happy with the way it works..Version: 2.2.2
Logging onWould be good if VPN activated automatically when device logged only on internet instead of user having to activate.Version: 3.5.5
This app is very convenientThis app is very easy to use. It only takes seconds to do the things I want and as far as I can say is very effective at keeping me secure. Overall I would highly recommend..Version: 3.4.8
Not so hot anymoreThis used to be great. I mean I didn’t really strictly speaking need it, but it gave me peace of mind and it worked well. I had it on both my iPod touch and my iPad logged in on both all the time. Then last week I got an iPhone 8 Plus and I had to take it off the iPod and install it in the iPhone. From that moment on I had to constantly log in on one device or the other it wouldn’t have VPN on both all the time, and it wasn’t just a matter of turning it on or off but using the password all the time. Plus with it on the iPhone I found I could not get the phone to operate on wifi, it couldn’t update, it couldn’t connect to apps or online, nada. I turned it off and problem solved. There’s not much incentive to turn it back on, I tried putting it on the phone while I was out and it wouldn’t connect. Now my iPad won’t work at home with the VPN on. I can’t see myself renewing the subscription after its performance this week. Maybe if it returns to how good it was.....Version: 2.5.0
Excellent Security and Backup ProductsA very good product I would recommend this and any of the Norton products. I have used them for the last fifteen years..Version: 3.4.3
Will this ever be reliable ?Constant app failure stopping all traffic. Just endless cannot connect messages. Afflicts multiple machines simultaneously. Error messages are inaccurate nonsense. This never gets any better. If N*RD weren’t such bad people to deal with I’d be gone. Grrrrr! Update 48 hrs later. Contacted developer as requested but no response. Not the first time. This company is unresponsive and unhelpful. Their response here is for PR purposes only it seems. Symantec contact me directly with some assistance please. Why not just do the right thing and help paying customers, eh ? What a bulls.t renewal process. I’ve paid twice for this and Norton 360 and it still tells me the license has expired. Then it tells me “no seats available” so I remove a device PREVIOUSLY COVERED” and still it doesn’t work. I DETEST FRAUD. Worse I hate myself for trusting these bastar.s again. Norton ... I have asked you to contact me. Why will you not provide support ?.Version: 3.4.0
App now workingMy VPN often failed to connect to a server. Very frustrating. However I did get a response from Norton with suggestions to fix the problem and my device has now connected after following the suggestions so I have slightly increased my rating to 3 stars. I hope that it is a long lasting fix and if it is I will give the app a higher rating..Version: 3.5.6
Seems to work.So far so good. Norton was recommended to me, when I was looking for additional security for my home network and phone. It appears to be doing what it is meant to do..Version: 3.5.6
Broken again after the last iPhone update!It used to work so smooth but it’s broken since last 3-4 weeks, after I updated my iPhone 8Plus. Now, it takes around 30 seconds to connect initially and VPN keeps getting disconnecting!.Version: 3.3.6
Needs workUseless until updated to support peer to peer connections as well as allowing you to still connect to streaming services such as Netflix etc without being blocked. Also there could be some option to only VPN the part of my network traffic that displays my location/details instead of all of my network data so my providers "unlimited data free" websites and streaming are actually available to me when using this service..Version: 2.2.2
VPN blocking internet use when not on wifiHad this app for about 16months and all was great until last week when it started not let me use my phones data when I’m off wifi while the VPN is turned on, if I turn it off I can use my data but won’t work when VPN is on, why is this? The VPN is fine if I’m on wifi so can’t understand why it’s doing this!?!?.Version: 3.4.8
Norton safelock is goodThe Norton safe lock is pretty good. No real issues with it however it can block some sites from opening and also make others slow to open - sometimes to the point of timing out. Apart from that it is peace of mind to know that you are protected from much of the nasties out there. Thanks Norton ..Version: 3.5.3
Reconnecting.It has been disconnecting for a few times now, just this morning I realised it was turned off. I don’t know why or how? But yeah. should I be worried? Because I do have a lot of personal things on my phone, bank apps, emails and personal information..Version: 2.3.1
Great ImprovementI had previously used the Secure VPN feature but had a few issues with it to the point I cancelled the subscription. I was extremely happy with my other Norton products and decided after a year or so to give it another try. Well, it was a great decision as to the improvements made since then have resolved the previous problems. Now I have the complete Norton package giving me total ”Peace of Mind” I'm safe online..Version: 3.4.8
Works Great!!!Actually surprised since I have a high range of extra precautions I have in place already... Awesome app it has done so much in a short amount of time...Only had my Brand new iPhone for 3 mths and actually surprised how much it picks up the negative things trying to break threw what I already have already!! 😊.Version: 2.2.2
Netflix no longer works.Been using this App for almost 2 years now, 2 years this Christmas to be exact and it has worked great. It even let me get access to the American Netflix which was great because the Australian Netflix is always lacking good content but now it doesn’t work for getting around Netflix geo-restriction so I don’t know if it’s worth paying the $45 odd dollars a year again just to get access the blocked sites in Australia considering other free VPN’s allow me to access said blocked sites here in Australia..Version: 3.3.6
THANKS NORTONS, COOL APPI kind of figured I didn’t really need this app , But it came as a bundle pack with 5 Devices , More Cloud back up storage , Password Control , Parental Control , and of Course a New VPN which I’ve recently learnt all quite a bit about. So again thanks to Norton’s. Now I don’t have people stealing my data..Version: 3.3.7
Mobile VPNThanks just added it after having my subscription for some time now. Will see how it works and will provide updated feedback..Version: 3.4.7
Latest update is rubbishUsed to work well but now it’s hopeless. Won’t turn off when you hit the off button and you have to delete the app to get out of the VPN. Also, region selection is in unreliable and often even though you select the country you want it randomly selects some other country. They stuffed up a good product.Version: 3.0.1
Keeps turning itself offI am assuming I’m secure, with my VON turned on- then keep finding it’s turned off. Early on I got an email from an unknown source telling me my email& password had been hacked, telling me what they were& advising me to change my VPN password. Not sure it should have been able to happen, or why..Version: 3.5.1
Hunt the huntersGreat app so far. Others say it disconnects then reconnects again-disconcerting I've noticed the same events. It'd be good to catch the suspicious IP. addresses and send them to a robot collector to trace occurrences of activity-then shut down their server. Then locals who suffer this-may start to hunt the scum. 🕉.Version: 2.2.2
Completely UselessVPN is useless. The DNS leaks and a simple geo location search reveals your true location. Doesn’t matter which “location” you choose within the VPN app, a reverse DNS lookup defeats it. The issue is within the VPN itself and the way it configures (or fails to). Every VPN solution on the market can do what this app does and do it better by hiding your identity. Honestly, don’t waste your money. For a software security company Norton really dropped the ball on this one..Version: 3.4.3
VPNHaving BPN on both my iPhone and windows pc, for some reason the iPhone VPN is always off, trouble signing in all the time... I use Norton 360 with dark web monitoring , but my iPhone says I haven’t initiated dark web monitoring, yet I have , works on pc but not here, very confusing. , and not sure that it works, and getting assistance is a pain in the backside, cos they want u to pay, it’s ridiculous. I think Norton can di better ... I’ll continue to usd Norton till iv had enough, then it means time to change....Version: 3.5.1
RubbishI have this on my iPad and iPhone. Can’t send mail with it switched on with the iPad, can’t use the banking app on my iPhone. Lots of trouble. Uses heaps of power. Norton say that it doesn’t really use lots of power, it just shows that because of the way the iOS system measures it, but it does. I used 75% of the battery in one day with this on, normally it takes 3-4 days to drain the battery..Version: 3.3.1
Region selectI use VPN on my laptop and iPhone. No issues at all on my laptop - is stable and works as advertised. Unfortunately I can’t say the same for my iPhone. While stable I have problems selecting my preferred region when overseas. The program keeps reverting to auto-select and selects the country I’m in. Gets very frustrating trying to select my home country. When it does finally change, works well.Version: 3.0.1
VPNVPN seems to work like it should. I have been using it on computer for a while,it was easy to set up and runs fine. I now have it on my iPhone and thought it was set up correctly but today I found that I must’ve of made a mistake somewhere. I went thru the setup again and now it’s working properly. I put that down to user error. So all is good,hence the five star..Version: 3.5.4
Don’t use with Apple Macs or iPhonesI’ve just removed all Norton from my phone and shortly to do so on my MacBookAir. It prevented easy internet access on my phone, removed wifi icon, couldnt use Maps - all in the last week. On my Mac stopped me downloading email unless I set VPN to a different country to one I’m in. Fed up!.Version: 3.5.2
It alrightIt alright. Can stuff up some stuff that requires your location like audible but as long as you turn it off when using it theres no problem..Version: 2.2.2
Amazing!I was skeptical while looking at the app but as the days passed I actually realised how many features it had, once I got it, I was amazed by all the cool features 10/10 I would definitely recommend! :D.Version: 3.5.5
Do not buy for use in China, No connection, No refundThis app was working very well so I bought the subscription, however it has now been repeatedly reporting that it can't connect to the server. I thought it might just have a glitch so waited a week or so but still nothing. Now when trying to contact customer service for a refund I find that there is no customer service? Help section states that there's 24/7 support via chat or calls, but they don't list a phone number anywhere and the only chat agent is a bot. Everything goes to a dead end I'm assuming because they don't want to refund anyone? The old take the cash and run hey Norton, classy. And don't ask me for my email again, that's why I paid for a vpn in the first place.... so I can check my emails. -_-.Version: 3.5.5
Slow and unstableThe VPN servers are very slow. When unsuccessful connection switching severs, have to close the app, delete the VPN in settings, re-open the app, allow permission in VPN settings, then server is set to auto, then can switch to another server when successfully connected. Otherwise stuck on attempting to connect to the server when switching servers..Version: 3.3.5
VPN makes apps slow to open and some won’t openlAs per above VPN is slow or won’t open Apps on my iPhone. These Apps are reputable I have to turn VPN off. When I call your help they get me to delete VPN reinstall this works for small period then goes back to slow/won’t work. I’m thinking of deleting it permanently unless I can find away to tune or make it work consistently.Version: 3.4.6
SlowIt’s OK, but slows the net a lot . Occasionally cannot connect at all, until I disconnect the App. After I establish communication, then re- connection of the App seems to allow things to continue OK . A nuisance ! Some, more sensitive communications will not allow a connection, notifying an alert, that “ someone is trying to use my account from the position of my VPN signal” not sure how to deal with that, except to disable the VPN ? ie, a bit of a bother, but otherwise OK.Version: 3.4.0
Great VPNIt’s on all the time and I have peace of mind. I’ve had some problems connecting, but I’ve realised it was because I wasn’t fully patched. I watch US TV sometimes and it fixes all the region blocking. Thanks..Version: 3.4.3
Saved the DayUntil now, we have travelled overseas extensively and often have to use unsecured wifi. Being able to turn on VPN has been an essential part of our internet security..Version: 3.4.0
MY VPNThere are ups & downs. Some sites that I visit to check on items I’m interested in so that I can look up reviews on them are blocked. I’m finding VPN can sometimes be annoying knowing that these sites are okay. However, I also know that it’s blocking others trying to enter through various doors to get info on me - this is the threat that I’m more concerned about. So I’m happy with a little inconvenience. I only wish we had a way to stop the unwanted cold calling from [email protected]%holes!.Version: 3.4.9
Great VPN Protection While ActiveThis app. provides great VPN protection while it is active on phones. I would strongly suggest that a message automatically come to alert the phone owner’s attention via a visible notification that the VPN needs re-activation after it becomes inactive. I have found that the app. has become inactive without me being aware of this many times after I have signed into the app., & then I have to re-activate it. It makes me wonder how long my phone has been unprotected each time ….Version: 3.5.6
A lot of websites Blocks this VPNThey need to update the routers on this VPN they are outdated and blocked by google, safari, and most other search engines and websites. I bought this VPN but can’t browse freely. I’ve just bought ExpressVPN and it’s much more advanced and easy to browse, not to mention I can use the same one on up to 5 devices at a time. Definitely wayyy better value and quality. I’d like to get my money back from Norton pls!!!.Version: 3.5.6
All a part of more securityThis App does give some peace of mind but I do find that it drops out very often and has to keep "reconnecting". I don't know why but it is very disconcerting at times. I have had this App for over a year now and it has always had this problem, including around Australia, UK, France and Switzerland. Sometimes it will not stay connected very well at all so I have had to abort use of the iPad on those occasions..Version: 2.2.2
Hardly worksI paid for this subscription for a year, and for the majority of that year it hasn’t worked. Constant issues like not being able to connect or not being able to find the right location I’m based in. It’s been a waste of money. There’s also been no clear pathway for users to troubleshoot.Version: 3.5.5
Great app - does drop out and slows significantly in evening.We use it purely from security perspective. Love it but some improvement and advanced security features on VPN server side and or end point would be good. - Internet Security Gateway on VPN server side such as URL inspection and warning if site has security issues - Speed is usually great but some times local servers slows down and is slower then overseas server which didn’t make sense to us. - drops out - or doesn’t connect some times, and no warning when drops out. - when phone screen if off - cuts out - explanation on how a permanent VPN could be set would be great. Many Thanks..Version: 3.3.1
Thumbs up! Occasionally have to turn on manually after I reboot my phone, but overall works well.GlD to have this level of security! Easy to install..Version: 3.5.6
UnsureEvery time I check,it appears to be turned off. It blocks my wifi.I have since deleted VPN and downloaded Norton 360 and it appears to be working better at least at home. When I turn it on at work I cannot access the internet or even messages..Version: 3.5.3
Update fixed issuesAfter issues with this app blocking access for some apps the latest update has fixed the problem.Version: 3.4.3
It doesn’t work well with MacBook ProI have been trying to get help for the past 4 months in order to to use the VPN on my MacBook Pro. It’s been a constant struggle and I couldn’t get a phone number to speak to troubleshoot department. Overall it work well on iPhone and on Windows Surface. Thank you.Version: 3.5.6
If I could give it zero on my iPhone I wouldBought ten licenses for three years. Very expensive waste of money. My iPhone keeps dropping out and hanging and I have to go into settings and disconnect and reconnect and even that doesn’t work a lot of the time. Can’t play Netflix using any connection to a different country and trying to do share trading impossible as it keeps dropping out. Really disappointed and I have emailed Norton’s three times and had no follow up. Customer service is non existent..Version: 3.4.3
Easy to use, however...Blocks me being able to see most twitter profiles. Says “user does not exist”. Unsure if that’s because of twitter functionality or a bug with the VPN product. I also notice that it blocks Google Ads if I try to click into one after a search.Version: 3.4.6
Does the jobFor many years I’ve surfed with Norton 360 (Symantec) and although nothing in the digital world is full proof, Norton has proven itself among the best security utilities I have used. I have found the staff I have interacted with knowledgeable, relevant, polite and capable, and so far I am satisfied with the service. Thank you Norton. Keep the standard you have set..Version: 3.5.3
It is still goodBeen using the app for 2 half years, now and then it has its glitches with updates it sorts itself out. Had problems when I brought an iPhone X Connecting to other secure wifi connections all good now..Version: 3.0.1